feat: complete multi-tenant isolation — phases 2–4 (#1614)

* feat: complete multi-tenant isolation — per-user budgets, model selection, heartbeat cycling

Finishes the remaining isolation work from phases 2–4 of #59:

Phase 2 (DB scoping): Fix /status and /list commands to use _for_user
DB variants instead of global queries that leaked cross-user job data.

Phase 3 (Runtime isolation): Per-user workspace in routine engine's
spawn_fire so lightweight routines run in the correct user context.
Per-user daily cost tracking in CostGuard with configurable budget via
MAX_COST_PER_USER_PER_DAY_CENTS. Multi-user heartbeat that cycles
through all users with routines, auto-detected from GATEWAY_USER_TOKENS.

Phase 4 (Provider/tools): Per-user model selection via preferred_model
setting — looked up from SettingsStore on first iteration, threaded
through ReasoningContext.model_override to CompletionRequest. Works
with providers that support per-request model overrides (NearAI).

Co-Authored-By: Claude Opus 4.6 (1M context) <[email protected]>

* fix: use selected_model setting key to match /model command persistence

The dispatcher was reading "preferred_model" but the /model command
(merged from staging) persists to "selected_model". Since set_setting
is already per-user scoped, using the same key makes /model work as
the per-user model override in multi-tenant mode.

Co-Authored-By: Claude Opus 4.6 (1M context) <[email protected]>

* fix: heartbeat hygiene, /model multi-tenant guard, RigAdapter model override

Three follow-up fixes for multi-tenant isolation:

1. Multi-user heartbeat now runs memory hygiene per user before each
   heartbeat check, matching single-user heartbeat behavior.

2. /model command in multi-tenant mode only persists to per-user
   settings (selected_model) without calling set_model() on the shared
   LlmProvider. The per-request model_override in the dispatcher reads
   from the same setting. Added multi_tenant flag to AgentConfig
   (auto-detected from GATEWAY_USER_TOKENS).

3. RigAdapter now supports per-request model overrides by injecting the
   model name into rig-core's additional_params. OpenAI/Anthropic/Ollama
   API servers use last-key-wins for duplicate JSON keys, so the override
   takes effect via serde's flatten serialization order.

Co-Authored-By: Claude Opus 4.6 (1M context) <[email protected]>

* fix: address PR review — cost model attribution, heartbeat concurrency, pruning

Fixes from review comments on #1614:

- Cost tracking now uses the override model name (not active_model_name)
  when a per-user model override is active, for accurate attribution.
- Multi-user heartbeat runs per-user checks concurrently via JoinSet
  instead of sequentially, preventing one slow user from blocking others.
- Per-user failure counts tracked independently; users exceeding
  max_failures are skipped (matching single-user semantics).
- per_user_daily_cost HashMap pruned on day rollover to prevent
  unbounded growth in long-lived deployments.
- Doc comment fixed: says "routines" not "active routines".

Co-Authored-By: Claude Opus 4.6 (1M context) <[email protected]>

* fix: /status ownership, model persistence scoping, heartbeat robustness

Addresses second round of PR review on #1614:

- /status <job_id> DB path now validates job.user_id == requesting user
  before returning data (was missing ownership check, security fix).

- persist_selected_model takes user_id param instead of owner_id, and
  skips .env/TOML writes in multi-tenant mode (these are shared global
  files). handle_system_command now receives user_id from caller.

- JoinSet collection handles Err(JoinError) explicitly instead of
  silently dropping panicked tasks.

- Notification forwarder extracts owner_id from response metadata in
  multi-tenant mode for per-user routing instead of broadcasting to
  the agent owner.

Co-Authored-By: Claude Opus 4.6 (1M context) <[email protected]>

* fix: cost pricing, fire_manual workspace, heartbeat concurrency cap

Round 3 review fixes:

- Cost tracking passes None for cost_per_token when model override is
  active, letting CostGuard look up pricing by model name instead of
  using the default provider's rates (serrrfirat).

- fire_manual() now uses per-user workspace, matching spawn_fire()
  pattern (serrrfirat).

- Removed MULTI_TENANT env var — multi-tenant mode is auto-detected
  solely from GATEWAY_USER_TOKENS presence (serrrfirat + Copilot).

- Multi-user heartbeat capped at 8 concurrent tasks to avoid flooding
  the LLM provider (serrrfirat + Copilot).

- Fixed inject_model_override doc comment accuracy (Copilot).

- Added comment explaining multi-tenant notification routing priority
  (Copilot).

Co-Authored-By: Claude Opus 4.6 (1M context) <[email protected]>

* feat: user-scoped webhook endpoint for multi-tenant isolation

Adds POST /api/webhooks/u/{user_id}/{path} — a user-scoped webhook
endpoint that filters the routine lookup by user_id, preventing
cross-user webhook triggering when paths collide.

The existing /api/webhooks/{path} endpoint remains unchanged for
backward compatibility in single-user deployments.

Changes:
- get_webhook_routine_by_path gains user_id: Option<&str> param
- Both postgres and libsql implementations add AND user_id = ? filter
  when user_id is provided
- New webhook_trigger_user_scoped_handler extracts (user_id, path)
  from URL and passes to shared fire_webhook_inner logic
- Route registered on public router (webhooks are called by external
  services that can't send bearer tokens)

Co-Authored-By: Claude Opus 4.6 (1M context) <[email protected]>

* feat: add TenantCtx for compile-time tenant isolation

Implements zmanian's architectural proposal from #1614 review:
two-tier scoped database access (TenantScope/AdminScope) so handler
code cannot accidentally bypass tenant scoping.

TenantScope (default): wraps user_id + Arc<dyn Database>, auto-binds
user_id on every operation. ID-based lookups return None for cross-
tenant resources. No escape hatch — forgetting to scope is a compile
error.

AdminScope (explicit opt-in): cross-tenant access for system-level
components (heartbeat, routine engine, self-repair, scheduler, worker).

TenantCtx bundles TenantScope + workspace + cost guard + per-user
rate limiting. Constructed once per request in handle_message, threaded
through all command handlers and ChatDelegate.

Key changes:
- New src/tenant.rs (~920 lines): TenantScope, AdminScope, TenantCtx,
  TenantRateState, TenantRateRegistry
- All command handlers: user_id: &str → ctx: &TenantCtx
- ChatDelegate: cost check/record/settings via self.tenant
- System components: store field changed to AdminScope
- Config: TENANT_MAX_LLM_CONCURRENT, TENANT_MAX_JOBS_CONCURRENT env vars
- Fixes bug: /status <job_id> cross-tenant leak (now auto-filtered)

Co-Authored-By: Claude Opus 4.6 (1M context) <[email protected]>

---------

Co-authored-by: Claude Opus 4.6 (1M context) <[email protected]>

src/agent/agent_loop.rs

@@ -13,7 +13,7 @@ use futures::StreamExt;
 use uuid::Uuid;
 
 use crate::agent::context_monitor::ContextMonitor;
-use crate::agent::heartbeat::spawn_heartbeat;
+use crate::agent::heartbeat::{spawn_heartbeat, spawn_multi_user_heartbeat};
 use crate::agent::routine_engine::{RoutineEngine, spawn_cron_ticker};
 use crate::agent::self_repair::{DefaultSelfRepair, RepairResult, SelfRepair};
 use crate::agent::session::ThreadState;
@@ -182,6 +182,8 @@ pub struct AgentDeps {
     /// Resolved LLM backend identifier (e.g., "nearai", "openai", "groq").
     /// Used by `/model` persistence to determine which env var to update.
     pub llm_backend: String,
+    /// Per-tenant rate limiting registry (lazily creates rate state per user).
+    pub tenant_rates: Arc<crate::tenant::TenantRateRegistry>,
 }
 
 /// The main agent that coordinates all components.
@@ -244,7 +246,10 @@ impl Agent {
             SchedulerDeps {
                 tools: deps.tools.clone(),
                 extension_manager: deps.extension_manager.clone(),
-                store: deps.store.clone(),
+                store: deps
+                    .store
+                    .as_ref()
+                    .map(|db| crate::tenant::AdminScope::new(Arc::clone(db))),
                 hooks: deps.hooks.clone(),
             },
         );
@@ -325,6 +330,50 @@ impl Agent {
         &self.deps.cost_guard
     }
 
+    /// Build a tenant-scoped execution context for the given user.
+    ///
+    /// This is the standard entry point for per-user operations. The returned
+    /// [`TenantCtx`] provides a [`TenantScope`] that auto-binds `user_id` on
+    /// every database operation and a per-user rate limiter.
+    pub(super) async fn tenant_ctx(&self, user_id: &str) -> crate::tenant::TenantCtx {
+        let rate = self.deps.tenant_rates.get_or_create(user_id).await;
+
+        let store = self
+            .deps
+            .store
+            .as_ref()
+            .map(|db| crate::tenant::TenantScope::new(user_id, Arc::clone(db)));
+
+        // Reuse the owner workspace if user matches, otherwise create per-user.
+        let workspace = match &self.deps.workspace {
+            Some(ws) if ws.user_id() == user_id => Some(Arc::clone(ws)),
+            _ => self
+                .deps
+                .store
+                .as_ref()
+                .map(|db| Arc::new(Workspace::new_with_db(user_id, Arc::clone(db)))),
+        };
+
+        crate::tenant::TenantCtx::new(
+            user_id,
+            store,
+            workspace,
+            Arc::clone(&self.deps.cost_guard),
+            rate,
+        )
+    }
+
+    /// Get an admin-scoped database accessor for cross-tenant operations.
+    ///
+    /// Only for system-level components (heartbeat, routine engine, self-repair,
+    /// scheduler). Handler code should use [`tenant_ctx()`](Self::tenant_ctx) instead.
+    pub(super) fn admin_store(&self) -> Option<crate::tenant::AdminScope> {
+        self.deps
+            .store
+            .as_ref()
+            .map(|db| crate::tenant::AdminScope::new(Arc::clone(db)))
+    }
+
     pub(super) fn skill_registry(&self) -> Option<&Arc<std::sync::RwLock<SkillRegistry>>> {
         self.deps.skill_registry.as_ref()
     }
@@ -410,8 +459,8 @@ impl Agent {
             self.config.stuck_threshold,
             self.config.max_repair_attempts,
         );
-        if let Some(ref store) = self.deps.store {
-            self_repair = self_repair.with_store(Arc::clone(store));
+        if let Some(admin) = self.admin_store() {
+            self_repair = self_repair.with_store(admin);
         }
         if let Some(ref builder) = self.deps.builder {
             self_repair = self_repair.with_builder(Arc::clone(builder), Arc::clone(self.tools()));
@@ -518,6 +567,7 @@ impl Agent {
                         .with_interval(std::time::Duration::from_secs(hb_config.interval_secs));
                     config.quiet_hours_start = hb_config.quiet_hours_start;
                     config.quiet_hours_end = hb_config.quiet_hours_end;
+                    config.multi_tenant = hb_config.multi_tenant;
                     config.timezone = hb_config
                         .timezone
                         .clone()
@@ -547,30 +597,52 @@ impl Agent {
                     .await;
                     let notify_user = heartbeat_notify_user;
                     let channels = self.channels.clone();
+                    let is_multi_tenant = hb_config.multi_tenant;
                     tokio::spawn(async move {
                         while let Some(response) = notify_rx.recv().await {
+                            // In multi-tenant mode, extract the owning user_id from
+                            // the response metadata so notifications reach the
+                            // correct user rather than the agent's owner.
+                            // This intentionally overrides the configured notify_target
+                            // because each user's heartbeat should notify that user.
+                            let effective_user = if is_multi_tenant {
+                                response
+                                    .metadata
+                                    .get("owner_id")
+                                    .and_then(|v| v.as_str())
+                                    .map(String::from)
+                            } else {
+                                None
+                            };
+
                             // Try the configured channel first, fall back to
                             // broadcasting on all channels.
-                            let targeted_ok = if let Some(ref channel) = notify_channel
-                                && let Some(ref user) = notify_target
-                            {
-                                channels
-                                    .broadcast(channel, user, response.clone())
-                                    .await
-                                    .is_ok()
+                            let targeted_ok = if let Some(ref channel) = notify_channel {
+                                let target = effective_user.as_deref().or(notify_target.as_deref());
+                                if let Some(user) = target {
+                                    channels
+                                        .broadcast(channel, user, response.clone())
+                                        .await
+                                        .is_ok()
+                                } else {
+                                    false
+                                }
                             } else {
                                 false
                             };
 
-                            if !targeted_ok && let Some(ref user) = notify_user {
-                                let results = channels.broadcast_all(user, response).await;
-                                for (ch, result) in results {
-                                    if let Err(e) = result {
-                                        tracing::warn!(
-                                            "Failed to broadcast heartbeat to {}: {}",
-                                            ch,
-                                            e
-                                        );
+                            if !targeted_ok {
+                                let fallback = effective_user.as_deref().or(notify_user.as_deref());
+                                if let Some(user) = fallback {
+                                    let results = channels.broadcast_all(user, response).await;
+                                    for (ch, result) in results {
+                                        if let Err(e) = result {
+                                            tracing::warn!(
+                                                "Failed to broadcast heartbeat to {}: {}",
+                                                ch,
+                                                e
+                                            );
+                                        }
                                     }
                                 }
                             }
@@ -583,14 +655,29 @@ impl Agent {
                         .map(|h| h.to_workspace_config())
                         .unwrap_or_default();
 
-                    Some(spawn_heartbeat(
-                        config,
-                        hygiene,
-                        workspace.clone(),
-                        self.cheap_llm().clone(),
-                        Some(notify_tx),
-                        self.store().map(Arc::clone),
-                    ))
+                    if config.multi_tenant {
+                        if let Some(admin) = self.admin_store() {
+                            Some(spawn_multi_user_heartbeat(
+                                config,
+                                hygiene,
+                                self.cheap_llm().clone(),
+                                Some(notify_tx),
+                                admin,
+                            ))
+                        } else {
+                            tracing::warn!("Multi-tenant heartbeat requires a database store");
+                            None
+                        }
+                    } else {
+                        Some(spawn_heartbeat(
+                            config,
+                            hygiene,
+                            workspace.clone(),
+                            self.cheap_llm().clone(),
+                            Some(notify_tx),
+                            self.admin_store(),
+                        ))
+                    }
                 } else {
                     tracing::warn!("Heartbeat enabled but no workspace available");
                     None
@@ -612,7 +699,7 @@ impl Agent {
 
                     let engine = Arc::new(RoutineEngine::new(
                         rt_config.clone(),
-                        Arc::clone(store),
+                        crate::tenant::AdminScope::new(Arc::clone(store)),
                         self.llm().clone(),
                         Arc::clone(workspace),
                         notify_tx,
@@ -1173,13 +1260,22 @@ impl Agent {
             }
         }
 
+        // Build per-tenant execution context once; threaded through all handlers.
+        let tenant = self.tenant_ctx(&message.user_id).await;
+
         let session_for_empty_exit = Arc::clone(&session);
 
         // Process based on submission type
         let result = match submission {
             Submission::UserInput { content } => {
                 let mut result = self
-                    .process_user_input(message, session.clone(), thread_id, &content)
+                    .process_user_input(
+                        message,
+                        tenant.clone(),
+                        session.clone(),
+                        thread_id,
+                        &content,
+                    )
                     .await;
 
                 // Drain any messages queued during processing.
@@ -1246,7 +1342,13 @@ impl Agent {
                     let mut queued_msg = message.clone();
                     queued_msg.attachments.clear();
                     result = self
-                        .process_user_input(&queued_msg, session.clone(), thread_id, &next_content)
+                        .process_user_input(
+                            &queued_msg,
+                            tenant.clone(),
+                            session.clone(),
+                            thread_id,
+                            &next_content,
+                        )
                         .await;
 
                     // If processing failed, re-queue the drained content so it
@@ -1294,7 +1396,7 @@ impl Agent {
                     };
                 }
                 // Authorization checks (including restart channel check) are enforced in handle_system_command
-                self.handle_system_command(&command, &args, &message.channel)
+                self.handle_system_command(&command, &args, &message.channel, &tenant)
                     .await
             }
             Submission::Undo => self.process_undo(session, thread_id).await,
@@ -1307,12 +1409,9 @@ impl Agent {
             Submission::Summarize => self.process_summarize(session, thread_id).await,
             Submission::Suggest => self.process_suggest(session, thread_id).await,
             Submission::JobStatus { job_id } => {
-                self.process_job_status(&message.user_id, job_id.as_deref())
-                    .await
-            }
-            Submission::JobCancel { job_id } => {
-                self.process_job_cancel(&message.user_id, &job_id).await
+                self.process_job_status(&tenant, job_id.as_deref()).await
             }
+            Submission::JobCancel { job_id } => self.process_job_cancel(&tenant, &job_id).await,
             Submission::Quit => return Ok(None),
             Submission::SwitchThread { thread_id: target } => {
                 self.process_switch_thread(message, target).await

src/agent/commands.rs

@@ -33,6 +33,7 @@ impl Agent {
         &self,
         intent: MessageIntent,
         message: &IncomingMessage,
+        tenant: &crate::tenant::TenantCtx,
     ) -> Result<SubmissionResult, Error> {
         // Send thinking status for non-trivial operations
         if let MessageIntent::CreateJob { .. } = &intent {
@@ -52,24 +53,18 @@ impl Agent {
                 description,
                 category,
             } => {
-                self.handle_create_job(&message.user_id, title, description, category)
+                self.handle_create_job(tenant, title, description, category)
                     .await?
             }
             MessageIntent::CheckJobStatus { job_id } => {
-                self.handle_check_status(&message.user_id, job_id).await?
-            }
-            MessageIntent::CancelJob { job_id } => {
-                self.handle_cancel_job(&message.user_id, &job_id).await?
-            }
-            MessageIntent::ListJobs { filter } => {
-                self.handle_list_jobs(&message.user_id, filter).await?
-            }
-            MessageIntent::HelpJob { job_id } => {
-                self.handle_help_job(&message.user_id, &job_id).await?
+                self.handle_check_status(tenant, job_id).await?
             }
+            MessageIntent::CancelJob { job_id } => self.handle_cancel_job(tenant, &job_id).await?,
+            MessageIntent::ListJobs { filter } => self.handle_list_jobs(tenant, filter).await?,
+            MessageIntent::HelpJob { job_id } => self.handle_help_job(tenant, &job_id).await?,
             MessageIntent::Command { command, args } => {
                 match self
-                    .handle_command(&command, &args, &message.channel)
+                    .handle_command(&command, &args, &message.channel, tenant)
                     .await?
                 {
                     Some(s) => s,
@@ -83,14 +78,14 @@ impl Agent {
 
     async fn handle_create_job(
         &self,
-        user_id: &str,
+        tenant: &crate::tenant::TenantCtx,
         title: String,
         description: String,
         category: Option<String>,
     ) -> Result<String, Error> {
         let job_id = self
             .scheduler
-            .dispatch_job(user_id, &title, &description, None)
+            .dispatch_job(tenant.user_id(), &title, &description, None)
             .await?;
 
         // Set the dedicated category field (not stored in metadata)
@@ -113,7 +108,7 @@ impl Agent {
 
     async fn handle_check_status(
         &self,
-        user_id: &str,
+        tenant: &crate::tenant::TenantCtx,
         job_id: Option<String>,
     ) -> Result<String, Error> {
         match job_id {
@@ -122,7 +117,8 @@ impl Agent {
                     .map_err(|_| crate::error::JobError::NotFound { id: Uuid::nil() })?;
 
                 // Try DB first for persistent state, fall back to ContextManager.
-                if let Some(store) = self.store()
+                // TenantScope.get_job() auto-filters by ownership — no manual check needed.
+                if let Some(store) = tenant.store()
                     && let Ok(Some(ctx)) = store.get_job(uuid).await
                 {
                     return Ok(format!(
@@ -138,7 +134,7 @@ impl Agent {
                 }
 
                 let ctx = self.context_manager.get_context(uuid).await?;
-                if ctx.user_id != user_id {
+                if ctx.user_id != tenant.user_id() {
                     return Err(crate::error::JobError::NotFound { id: uuid }.into());
                 }
 
@@ -155,7 +151,8 @@ impl Agent {
             }
             None => {
                 // Show summary from DB for consistency with Jobs tab.
-                if let Some(store) = self.store() {
+                // TenantScope methods auto-scope to user — no user_id parameter needed.
+                if let Some(store) = tenant.store() {
                     let mut total = 0;
                     let mut in_progress = 0;
                     let mut completed = 0;
@@ -183,7 +180,7 @@ impl Agent {
                 }
 
                 // Fallback to ContextManager if no DB.
-                let summary = self.context_manager.summary_for(user_id).await;
+                let summary = self.context_manager.summary_for(tenant.user_id()).await;
                 Ok(format!(
                     "Jobs summary: Total: {} In Progress: {} Completed: {} Failed: {} Stuck: {}",
                     summary.total,
@@ -196,19 +193,24 @@ impl Agent {
         }
     }
 
-    async fn handle_cancel_job(&self, user_id: &str, job_id: &str) -> Result<String, Error> {
+    async fn handle_cancel_job(
+        &self,
+        tenant: &crate::tenant::TenantCtx,
+        job_id: &str,
+    ) -> Result<String, Error> {
         let uuid = Uuid::parse_str(job_id)
             .map_err(|_| crate::error::JobError::NotFound { id: Uuid::nil() })?;
 
         let ctx = self.context_manager.get_context(uuid).await?;
-        if ctx.user_id != user_id {
+        if ctx.user_id != tenant.user_id() {
             return Err(crate::error::JobError::NotFound { id: uuid }.into());
         }
 
         self.scheduler.stop(uuid).await?;
 
         // Also update DB so the Jobs tab reflects cancellation immediately.
-        if let Some(store) = self.store()
+        // Use TenantScope — ownership already verified above.
+        if let Some(store) = tenant.store()
             && let Err(e) = store
                 .update_job_status(uuid, JobState::Cancelled, Some("Cancelled by user"))
                 .await
@@ -221,11 +223,12 @@ impl Agent {
 
     async fn handle_list_jobs(
         &self,
-        user_id: &str,
+        tenant: &crate::tenant::TenantCtx,
         _filter: Option<String>,
     ) -> Result<String, Error> {
         // List from DB for consistency with Jobs tab.
-        if let Some(store) = self.store() {
+        // TenantScope methods auto-scope to user.
+        if let Some(store) = tenant.store() {
             let agent_jobs = match store.list_agent_jobs().await {
                 Ok(jobs) => jobs,
                 Err(e) => {
@@ -256,7 +259,7 @@ impl Agent {
         }
 
         // Fallback to ContextManager if no DB.
-        let jobs = self.context_manager.all_jobs_for(user_id).await;
+        let jobs = self.context_manager.all_jobs_for(tenant.user_id()).await;
         if jobs.is_empty() {
             return Ok("No jobs found.".to_string());
         }
@@ -270,12 +273,16 @@ impl Agent {
         Ok(output)
     }
 
-    async fn handle_help_job(&self, user_id: &str, job_id: &str) -> Result<String, Error> {
+    async fn handle_help_job(
+        &self,
+        tenant: &crate::tenant::TenantCtx,
+        job_id: &str,
+    ) -> Result<String, Error> {
         let uuid = Uuid::parse_str(job_id)
             .map_err(|_| crate::error::JobError::NotFound { id: Uuid::nil() })?;
 
         let ctx = self.context_manager.get_context(uuid).await?;
-        if ctx.user_id != user_id {
+        if ctx.user_id != tenant.user_id() {
             return Err(crate::error::JobError::NotFound { id: uuid }.into());
         }
 
@@ -308,11 +315,11 @@ impl Agent {
     /// Show job status inline — either all jobs (no id) or a specific job.
     pub(super) async fn process_job_status(
         &self,
-        user_id: &str,
+        tenant: &crate::tenant::TenantCtx,
         job_id: Option<&str>,
     ) -> Result<SubmissionResult, Error> {
         match self
-            .handle_check_status(user_id, job_id.map(|s| s.to_string()))
+            .handle_check_status(tenant, job_id.map(|s| s.to_string()))
             .await
         {
             Ok(text) => Ok(SubmissionResult::response(text)),
@@ -323,10 +330,10 @@ impl Agent {
     /// Cancel a job by ID.
     pub(super) async fn process_job_cancel(
         &self,
-        user_id: &str,
+        tenant: &crate::tenant::TenantCtx,
         job_id: &str,
     ) -> Result<SubmissionResult, Error> {
-        match self.handle_cancel_job(user_id, job_id).await {
+        match self.handle_cancel_job(tenant, job_id).await {
             Ok(text) => Ok(SubmissionResult::response(text)),
             Err(e) => Ok(SubmissionResult::error(format!("Cancel error: {}", e))),
         }
@@ -559,6 +566,7 @@ impl Agent {
         command: &str,
         args: &[String],
         channel: &str,
+        tenant: &crate::tenant::TenantCtx,
     ) -> Result<SubmissionResult, Error> {
         match command {
             "help" => Ok(SubmissionResult::response(concat!(
@@ -752,19 +760,32 @@ impl Agent {
                         }
                     }
 
-                    match self.llm().set_model(requested) {
-                        Ok(()) => {
-                            // Persist the model choice so it survives restarts.
-                            self.persist_selected_model(requested).await;
-                            Ok(SubmissionResult::response(format!(
-                                "Switched model to: {}",
-                                requested
-                            )))
+                    if self.config.multi_tenant {
+                        // Multi-tenant: only persist to per-user DB settings.
+                        // Do NOT call set_model() on the shared provider — that
+                        // would change the default for all users. The per-request
+                        // model_override in the dispatcher reads from the same
+                        // "selected_model" setting and applies it per-user.
+                        self.persist_selected_model(tenant, requested).await;
+                        Ok(SubmissionResult::response(format!(
+                            "Model preference set to: {} (per-user)",
+                            requested
+                        )))
+                    } else {
+                        match self.llm().set_model(requested) {
+                            Ok(()) => {
+                                // Persist the model choice so it survives restarts.
+                                self.persist_selected_model(tenant, requested).await;
+                                Ok(SubmissionResult::response(format!(
+                                    "Switched model to: {}",
+                                    requested
+                                )))
+                            }
+                            Err(e) => Ok(SubmissionResult::error(format!(
+                                "Failed to switch model: {}",
+                                e
+                            ))),
                         }
-                        Err(e) => Ok(SubmissionResult::error(format!(
-                            "Failed to switch model: {}",
-                            e
-                        ))),
                     }
                 }
             }
@@ -906,10 +927,14 @@ impl Agent {
         command: &str,
         args: &[String],
         channel: &str,
+        tenant: &crate::tenant::TenantCtx,
     ) -> Result<Option<String>, Error> {
         // System commands are now handled directly via Submission::SystemCommand,
         // but the router may still send us unknown /commands.
-        match self.handle_system_command(command, args, channel).await? {
+        match self
+            .handle_system_command(command, args, channel, tenant)
+            .await?
+        {
             SubmissionResult::Response { content } => Ok(Some(content)),
             SubmissionResult::Ok { message } => Ok(message),
             SubmissionResult::Error { message } => Ok(Some(format!("Error: {}", message))),
@@ -921,23 +946,33 @@ impl Agent {
     ///
     /// Best-effort: logs warnings on failure but does not propagate errors,
     /// since the in-memory model switch already succeeded.
-    async fn persist_selected_model(&self, model: &str) {
-        // 1. Persist to DB if available.
-        if let Some(store) = self.store() {
+    ///
+    /// In multi-tenant mode, only the per-user DB setting is written — global
+    /// .env and TOML files are shared across users and must not be mutated.
+    async fn persist_selected_model(&self, tenant: &crate::tenant::TenantCtx, model: &str) {
+        // 1. Persist to DB if available (per-user scoped via TenantScope).
+        if let Some(store) = tenant.store() {
             let value = serde_json::Value::String(model.to_string());
-            if let Err(e) = store
-                .set_setting(self.owner_id(), "selected_model", &value)
-                .await
-            {
+            if let Err(e) = store.set_setting("selected_model", &value).await {
                 tracing::warn!("Failed to persist model to DB: {}", e);
             } else {
-                tracing::debug!("Persisted selected_model to DB: {}", model);
+                tracing::debug!(
+                    user_id = tenant.user_id(),
+                    "Persisted selected_model to DB: {}",
+                    model
+                );
             }
         } else {
             tracing::warn!("No database store available — model choice will not persist to DB");
         }
 
-        // 2. Update .env and TOML config file (sync I/O in spawn_blocking).
+        // 2. In multi-tenant mode, skip .env/TOML writes — these are global
+        // files shared by all users. The per-user DB setting is sufficient.
+        if self.config.multi_tenant {
+            return;
+        }
+
+        // 3. Update .env and TOML config file (sync I/O in spawn_blocking).
         let model_owned = model.to_string();
         let backend = self.deps.llm_backend.clone();
         if let Err(e) = tokio::task::spawn_blocking(move || {

src/agent/cost_guard.rs

@@ -21,6 +21,9 @@ pub struct CostGuardConfig {
     pub max_cost_per_day_cents: Option<u64>,
     /// Maximum LLM calls per hour. None = unlimited.
     pub max_actions_per_hour: Option<u64>,
+    /// Maximum spend per user per day in cents. None = unlimited.
+    /// Applied independently per user alongside the global budget.
+    pub max_cost_per_user_per_day_cents: Option<u64>,
 }
 
 /// Error returned when a cost limit is exceeded.
@@ -30,6 +33,12 @@ pub enum CostLimitExceeded {
     DailyBudget { spent_cents: u64, limit_cents: u64 },
     /// Hourly action rate limit reached.
     HourlyRate { actions: u64, limit: u64 },
+    /// Per-user daily spending cap reached.
+    UserDailyBudget {
+        user_id: String,
+        spent_cents: u64,
+        limit_cents: u64,
+    },
 }
 
 impl std::fmt::Display for CostLimitExceeded {
@@ -49,6 +58,17 @@ impl std::fmt::Display for CostLimitExceeded {
                 "Hourly action limit exceeded: {} actions of {} allowed per hour",
                 actions, limit
             ),
+            Self::UserDailyBudget {
+                user_id,
+                spent_cents,
+                limit_cents,
+            } => write!(
+                f,
+                "User '{}' daily cost limit exceeded: spent ${:.2} of ${:.2} allowed",
+                user_id,
+                *spent_cents as f64 / 100.0,
+                *limit_cents as f64 / 100.0
+            ),
         }
     }
 }
@@ -78,6 +98,9 @@ pub struct CostGuard {
 
     /// Per-model token usage since startup.
     model_tokens: Mutex<HashMap<String, ModelTokens>>,
+
+    /// Per-user daily cost tracking. Each entry resets independently at midnight UTC.
+    per_user_daily_cost: Mutex<HashMap<String, DailyCost>>,
 }
 
 struct DailyCost {
@@ -97,6 +120,7 @@ impl CostGuard {
             action_window: Mutex::new(VecDeque::new()),
             budget_exceeded: AtomicBool::new(false),
             model_tokens: Mutex::new(HashMap::new()),
+            per_user_daily_cost: Mutex::new(HashMap::new()),
         }
     }
 
@@ -203,6 +227,11 @@ impl CostGuard {
                 daily.reset_date = today;
                 self.budget_exceeded.store(false, Ordering::Relaxed);
                 tracing::info!("Cost guard: daily counter reset for {}", today);
+
+                // Prune per-user entries from previous days to prevent
+                // unbounded HashMap growth in long-lived deployments.
+                let mut per_user = self.per_user_daily_cost.lock().await;
+                per_user.retain(|_, entry| entry.reset_date == today);
             }
             daily.total += cost;
 
@@ -248,6 +277,85 @@ impl CostGuard {
         cost
     }
 
+    /// Record an LLM call with per-user attribution.
+    ///
+    /// Delegates to `record_llm_call` for global tracking, then additionally
+    /// records the cost against the user's daily budget.
+    #[allow(clippy::too_many_arguments)]
+    pub async fn record_llm_call_for_user(
+        &self,
+        user_id: &str,
+        model: &str,
+        input_tokens: u32,
+        output_tokens: u32,
+        cache_read_input_tokens: u32,
+        cache_creation_input_tokens: u32,
+        cache_read_discount: Decimal,
+        cache_write_multiplier: Decimal,
+        cost_per_token: Option<(Decimal, Decimal)>,
+    ) -> Decimal {
+        let cost = self
+            .record_llm_call(
+                model,
+                input_tokens,
+                output_tokens,
+                cache_read_input_tokens,
+                cache_creation_input_tokens,
+                cache_read_discount,
+                cache_write_multiplier,
+                cost_per_token,
+            )
+            .await;
+
+        // Track per-user daily cost
+        {
+            let today = chrono::Utc::now().date_naive();
+            let mut per_user = self.per_user_daily_cost.lock().await;
+            let entry = per_user
+                .entry(user_id.to_string())
+                .or_insert_with(|| DailyCost {
+                    total: Decimal::ZERO,
+                    reset_date: today,
+                });
+            if today != entry.reset_date {
+                entry.total = Decimal::ZERO;
+                entry.reset_date = today;
+            }
+            entry.total += cost;
+        }
+
+        cost
+    }
+
+    /// Check whether the next action is allowed for a specific user.
+    ///
+    /// Checks the global limits first (via `check_allowed`), then additionally
+    /// checks the per-user daily budget if configured.
+    pub async fn check_allowed_for_user(&self, user_id: &str) -> Result<(), CostLimitExceeded> {
+        // Check global limits first
+        self.check_allowed().await?;
+
+        // Check per-user daily budget
+        if let Some(limit_cents) = self.config.max_cost_per_user_per_day_cents {
+            let today = chrono::Utc::now().date_naive();
+            let per_user = self.per_user_daily_cost.lock().await;
+            if let Some(entry) = per_user.get(user_id)
+                && entry.reset_date == today
+            {
+                let spent_cents = to_cents(entry.total);
+                if spent_cents >= limit_cents {
+                    return Err(CostLimitExceeded::UserDailyBudget {
+                        user_id: user_id.to_string(),
+                        spent_cents,
+                        limit_cents,
+                    });
+                }
+            }
+        }
+
+        Ok(())
+    }
+
     /// Current daily spend in USD (as Decimal).
     pub async fn daily_spend(&self) -> Decimal {
         let daily = self.daily_cost.lock().await;
@@ -259,6 +367,16 @@ impl CostGuard {
         }
     }
 
+    /// Current daily spend for a specific user in USD (as Decimal).
+    pub async fn daily_spend_for_user(&self, user_id: &str) -> Decimal {
+        let today = chrono::Utc::now().date_naive();
+        let per_user = self.per_user_daily_cost.lock().await;
+        match per_user.get(user_id) {
+            Some(entry) if entry.reset_date == today => entry.total,
+            _ => Decimal::ZERO,
+        }
+    }
+
     /// Number of actions in the current hourly window.
     pub async fn actions_this_hour(&self) -> u64 {
         let mut window = self.action_window.lock().await;
@@ -314,7 +432,7 @@ mod tests {
     async fn test_daily_budget_enforcement() {
         let guard = CostGuard::new(CostGuardConfig {
             max_cost_per_day_cents: Some(1), // $0.01 limit
-            max_actions_per_hour: None,
+            ..CostGuardConfig::default()
         });
 
         // First call allowed
@@ -350,8 +468,8 @@ mod tests {
     #[tokio::test]
     async fn test_hourly_rate_enforcement() {
         let guard = CostGuard::new(CostGuardConfig {
-            max_cost_per_day_cents: None,
             max_actions_per_hour: Some(3),
+            ..CostGuardConfig::default()
         });
 
         // First 3 actions allowed
@@ -633,8 +751,8 @@ mod tests {
         // A fresh CostGuard with rate limits should not panic even if
         // checked_sub returns None (simulating short uptime).
         let guard = CostGuard::new(CostGuardConfig {
-            max_cost_per_day_cents: None,
             max_actions_per_hour: Some(100),
+            ..CostGuardConfig::default()
         });
 
         // These must not panic regardless of system uptime
@@ -656,4 +774,119 @@ mod tests {
         let result = Instant::now().checked_sub(std::time::Duration::MAX);
         assert!(result.is_none());
     }
+
+    #[tokio::test]
+    async fn test_per_user_daily_budget_enforcement() {
+        let guard = CostGuard::new(CostGuardConfig {
+            max_cost_per_day_cents: None,
+            max_actions_per_hour: None,
+            max_cost_per_user_per_day_cents: Some(1), // $0.01 per user
+        });
+
+        // Both users initially allowed
+        assert!(guard.check_allowed_for_user("alice").await.is_ok());
+        assert!(guard.check_allowed_for_user("bob").await.is_ok());
+
+        // Alice makes an expensive call
+        guard
+            .record_llm_call_for_user(
+                "alice",
+                "gpt-4o",
+                10_000,
+                10_000,
+                0,
+                0,
+                Decimal::ONE,
+                Decimal::ONE,
+                None,
+            )
+            .await;
+
+        // Alice should be blocked, Bob should still be allowed
+        let result = guard.check_allowed_for_user("alice").await;
+        assert!(result.is_err());
+        match result.unwrap_err() {
+            CostLimitExceeded::UserDailyBudget {
+                user_id,
+                limit_cents,
+                ..
+            } => {
+                assert_eq!(user_id, "alice");
+                assert_eq!(limit_cents, 1);
+            }
+            other => panic!("Expected UserDailyBudget, got {:?}", other),
+        }
+        assert!(guard.check_allowed_for_user("bob").await.is_ok());
+    }
+
+    #[tokio::test]
+    async fn test_per_user_daily_spend_tracking() {
+        let guard = CostGuard::new(CostGuardConfig::default());
+
+        assert_eq!(guard.daily_spend_for_user("alice").await, Decimal::ZERO);
+        assert_eq!(guard.daily_spend_for_user("bob").await, Decimal::ZERO);
+
+        let cost = guard
+            .record_llm_call_for_user(
+                "alice",
+                "gpt-4o",
+                1000,
+                500,
+                0,
+                0,
+                Decimal::ONE,
+                Decimal::ONE,
+                None,
+            )
+            .await;
+
+        assert_eq!(guard.daily_spend_for_user("alice").await, cost);
+        assert_eq!(guard.daily_spend_for_user("bob").await, Decimal::ZERO);
+        // Global spend should also be tracked
+        assert_eq!(guard.daily_spend().await, cost);
+    }
+
+    #[tokio::test]
+    async fn test_per_user_budget_independent_of_global() {
+        let guard = CostGuard::new(CostGuardConfig {
+            max_cost_per_day_cents: Some(100_000), // $1000 global limit
+            max_actions_per_hour: None,
+            max_cost_per_user_per_day_cents: Some(1), // $0.01 per user
+        });
+
+        // User hits their personal limit
+        guard
+            .record_llm_call_for_user(
+                "alice",
+                "gpt-4o",
+                10_000,
+                10_000,
+                0,
+                0,
+                Decimal::ONE,
+                Decimal::ONE,
+                None,
+            )
+            .await;
+
+        // Alice blocked by per-user limit, not global
+        assert!(guard.check_allowed_for_user("alice").await.is_err());
+        // Global limit is far from reached
+        assert!(guard.check_allowed().await.is_ok());
+        // Bob is unaffected
+        assert!(guard.check_allowed_for_user("bob").await.is_ok());
+    }
+
+    #[test]
+    fn test_user_cost_limit_display() {
+        let limit = CostLimitExceeded::UserDailyBudget {
+            user_id: "alice".to_string(),
+            spent_cents: 150,
+            limit_cents: 100,
+        };
+        let msg = limit.to_string();
+        assert!(msg.contains("alice"));
+        assert!(msg.contains("$1.50"));
+        assert!(msg.contains("$1.00"));
+    }
 }

src/agent/dispatcher.rs

@@ -42,6 +42,7 @@ impl Agent {
     pub(super) async fn run_agentic_loop(
         &self,
         message: &IncomingMessage,
+        tenant: crate::tenant::TenantCtx,
         session: Arc<Mutex<Session>>,
         thread_id: Uuid,
         initial_messages: Vec<ChatMessage>,
@@ -168,6 +169,7 @@ impl Agent {
 
         let delegate = ChatDelegate {
             agent: self,
+            tenant,
             session: session.clone(),
             thread_id,
             message,
@@ -240,6 +242,7 @@ impl Agent {
 /// auth intercept, and cost tracking.
 struct ChatDelegate<'a> {
     agent: &'a Agent,
+    tenant: crate::tenant::TenantCtx,
     session: Arc<Mutex<Session>>,
     thread_id: Uuid,
     message: &'a IncomingMessage,
@@ -336,8 +339,8 @@ impl<'a> LoopDelegate for ChatDelegate<'a> {
         reason_ctx: &mut ReasoningContext,
         iteration: usize,
     ) -> Result<crate::llm::RespondOutput, Error> {
-        // Enforce cost guardrails before the LLM call
-        if let Err(limit) = self.agent.cost_guard().check_allowed().await {
+        // Enforce cost guardrails before the LLM call (global + per-user)
+        if let Err(limit) = self.tenant.check_cost_allowed().await {
             return Err(crate::error::LlmError::InvalidResponse {
                 provider: "agent".to_string(),
                 reason: limit.to_string(),
@@ -345,6 +348,21 @@ impl<'a> LoopDelegate for ChatDelegate<'a> {
             .into());
         }
 
+        // Apply per-user model override from settings (first iteration only
+        // to avoid repeated DB lookups within the same agentic loop).
+        // Uses "selected_model" — the same key the /model command persists to
+        // via SettingsStore (per-user scoped via TenantScope).
+        if iteration == 0
+            && let Some(store) = self.tenant.store()
+            && let Ok(Some(value)) = store.get_setting("selected_model").await
+            && let Some(model) = value.as_str()
+        {
+            let model = model.trim();
+            if !model.is_empty() {
+                reason_ctx.model_override = Some(model.to_string());
+            }
+        }
+
         let output = match reasoning.respond_with_tools(reason_ctx).await {
             Ok(output) => output,
             Err(crate::error::LlmError::ContextLengthExceeded { used, limit }) => {
@@ -379,13 +397,22 @@ impl<'a> LoopDelegate for ChatDelegate<'a> {
             Err(e) => return Err(e.into()),
         };
 
-        // Record cost and track token usage
-        let model_name = self.agent.llm().active_model_name();
+        // Record cost and track token usage (global + per-user).
+        // When a model override is active, use the override name for attribution
+        // and let CostGuard look up pricing via costs::model_cost() instead of
+        // using the default provider's cost_per_token (which reflects the wrong model).
+        let (model_name, cost_per_token) = if let Some(ref ovr) = reason_ctx.model_override {
+            (ovr.clone(), None)
+        } else {
+            (
+                self.agent.llm().active_model_name(),
+                Some(self.agent.llm().cost_per_token()),
+            )
+        };
         let read_discount = self.agent.llm().cache_read_discount();
         let write_multiplier = self.agent.llm().cache_write_multiplier();
         let call_cost = self
-            .agent
-            .cost_guard()
+            .tenant
             .record_llm_call(
                 &model_name,
                 output.usage.input_tokens,
@@ -394,7 +421,7 @@ impl<'a> LoopDelegate for ChatDelegate<'a> {
                 output.usage.cache_creation_input_tokens,
                 read_discount,
                 write_multiplier,
-                Some(self.agent.llm().cost_per_token()),
+                cost_per_token,
             )
             .await;
         tracing::debug!(
@@ -1305,6 +1332,7 @@ mod tests {
             sandbox_readiness: crate::agent::routine_engine::SandboxReadiness::DisabledByConfig,
             builder: None,
             llm_backend: "nearai".to_string(),
+            tenant_rates: Arc::new(crate::tenant::TenantRateRegistry::new(4, 3)),
         };
 
         Agent::new(
@@ -1320,10 +1348,14 @@ mod tests {
                 allow_local_tools: false,
                 max_cost_per_day_cents: None,
                 max_actions_per_hour: None,
+                max_cost_per_user_per_day_cents: None,
                 max_tool_iterations: 50,
                 auto_approve_tools: false,
                 default_timezone: "UTC".to_string(),
                 max_tokens_per_job: 0,
+                multi_tenant: false,
+                max_llm_concurrent_per_user: None,
+                max_jobs_concurrent_per_user: None,
             },
             deps,
             Arc::new(ChannelManager::new()),
@@ -2181,6 +2213,7 @@ mod tests {
             sandbox_readiness: crate::agent::routine_engine::SandboxReadiness::DisabledByConfig,
             builder: None,
             llm_backend: "nearai".to_string(),
+            tenant_rates: Arc::new(crate::tenant::TenantRateRegistry::new(4, 3)),
         };
 
         Agent::new(
@@ -2196,10 +2229,14 @@ mod tests {
                 allow_local_tools: false,
                 max_cost_per_day_cents: None,
                 max_actions_per_hour: None,
+                max_cost_per_user_per_day_cents: None,
                 max_tool_iterations,
                 auto_approve_tools: true,
                 default_timezone: "UTC".to_string(),
                 max_tokens_per_job: 0,
+                multi_tenant: false,
+                max_llm_concurrent_per_user: None,
+                max_jobs_concurrent_per_user: None,
             },
             deps,
             Arc::new(ChannelManager::new()),
@@ -2234,13 +2271,14 @@ mod tests {
 
         let message = IncomingMessage::new("test", "test-user", "do something");
         let initial_messages = vec![ChatMessage::user("do something")];
+        let tenant = agent.tenant_ctx("test-user").await;
 
         // The dispatcher must terminate within 5 seconds. If there is an
         // infinite loop bug (e.g., index not advancing on tool failure), the
         // timeout will fire and the test will fail.
         let result = tokio::time::timeout(
             Duration::from_secs(5),
-            agent.run_agentic_loop(&message, session, thread_id, initial_messages),
+            agent.run_agentic_loop(&message, tenant, session, thread_id, initial_messages),
         )
         .await;
 
@@ -2302,6 +2340,7 @@ mod tests {
                 sandbox_readiness: crate::agent::routine_engine::SandboxReadiness::DisabledByConfig,
                 builder: None,
                 llm_backend: "nearai".to_string(),
+                tenant_rates: Arc::new(crate::tenant::TenantRateRegistry::new(4, 3)),
             };
 
             Agent::new(
@@ -2317,10 +2356,14 @@ mod tests {
                     allow_local_tools: false,
                     max_cost_per_day_cents: None,
                     max_actions_per_hour: None,
+                    max_cost_per_user_per_day_cents: None,
                     max_tool_iterations: max_iter,
                     auto_approve_tools: true,
                     default_timezone: "UTC".to_string(),
                     max_tokens_per_job: 0,
+                    multi_tenant: false,
+                    max_llm_concurrent_per_user: None,
+                    max_jobs_concurrent_per_user: None,
                 },
                 deps,
                 Arc::new(ChannelManager::new()),
@@ -2340,13 +2383,14 @@ mod tests {
 
         let message = IncomingMessage::new("test", "test-user", "keep calling tools");
         let initial_messages = vec![ChatMessage::user("keep calling tools")];
+        let tenant = agent.tenant_ctx("test-user").await;
 
         // Even with an LLM that always wants to call tools, the dispatcher
         // must terminate within the timeout thanks to force_text at
         // max_tool_iterations.
         let result = tokio::time::timeout(
             Duration::from_secs(5),
-            agent.run_agentic_loop(&message, session, thread_id, initial_messages),
+            agent.run_agentic_loop(&message, tenant, session, thread_id, initial_messages),
         )
         .await;
 

src/agent/heartbeat.rs

@@ -31,8 +31,8 @@ use chrono_tz::Tz;
 use tokio::sync::mpsc;
 
 use crate::channels::OutgoingResponse;
-use crate::db::Database;
 use crate::llm::{ChatMessage, CompletionRequest, LlmProvider, Reasoning};
+use crate::tenant::AdminScope;
 use crate::workspace::Workspace;
 use crate::workspace::hygiene::HygieneConfig;
 
@@ -57,6 +57,9 @@ pub struct HeartbeatConfig {
     pub quiet_hours_end: Option<u32>,
     /// Timezone for fire_at and quiet hours evaluation (IANA name).
     pub timezone: Option<String>,
+    /// When true, cycle through all users with routines instead of
+    /// running heartbeat for a single user. Requires a database store.
+    pub multi_tenant: bool,
 }
 
 impl Default for HeartbeatConfig {
@@ -71,6 +74,7 @@ impl Default for HeartbeatConfig {
             quiet_hours_start: None,
             quiet_hours_end: None,
             timezone: None,
+            multi_tenant: false,
         }
     }
 }
@@ -178,7 +182,7 @@ pub struct HeartbeatRunner {
     workspace: Arc<Workspace>,
     llm: Arc<dyn LlmProvider>,
     response_tx: Option<mpsc::Sender<OutgoingResponse>>,
-    store: Option<Arc<dyn Database>>,
+    store: Option<AdminScope>,
     consecutive_failures: u32,
 }
 
@@ -207,8 +211,8 @@ impl HeartbeatRunner {
         self
     }
 
-    /// Set the database store for persistent heartbeat conversations.
-    pub fn with_store(mut self, store: Arc<dyn Database>) -> Self {
+    /// Set the admin-scoped database store for persistent heartbeat conversations.
+    pub fn with_store(mut self, store: AdminScope) -> Self {
         self.store = Some(store);
         self
     }
@@ -396,7 +400,7 @@ impl HeartbeatRunner {
     }
 
     /// Send a notification about heartbeat findings.
-    async fn send_notification(&self, message: &str) {
+    pub(crate) async fn send_notification(&self, message: &str) {
         let Some(ref tx) = self.response_tx else {
             tracing::debug!("No response channel configured for heartbeat notifications");
             return;
@@ -493,7 +497,7 @@ pub fn spawn_heartbeat(
     workspace: Arc<Workspace>,
     llm: Arc<dyn LlmProvider>,
     response_tx: Option<mpsc::Sender<OutgoingResponse>>,
-    store: Option<Arc<dyn Database>>,
+    store: Option<AdminScope>,
 ) -> tokio::task::JoinHandle<()> {
     let mut runner = HeartbeatRunner::new(config, hygiene_config, workspace, llm);
     if let Some(tx) = response_tx {
@@ -508,6 +512,179 @@ pub fn spawn_heartbeat(
     })
 }
 
+/// Spawn a multi-user heartbeat runner that cycles through all users that
+/// own routines (enabled or not). Each tick, it queries the DB for distinct
+/// user_ids, creates a per-user workspace, and runs a heartbeat check for
+/// each user concurrently. Per-user failure counts are tracked independently.
+pub fn spawn_multi_user_heartbeat(
+    config: HeartbeatConfig,
+    hygiene_config: HygieneConfig,
+    llm: Arc<dyn LlmProvider>,
+    response_tx: Option<mpsc::Sender<OutgoingResponse>>,
+    store: AdminScope,
+) -> tokio::task::JoinHandle<()> {
+    tokio::spawn(async move {
+        if !config.enabled {
+            tracing::info!("Multi-user heartbeat is disabled");
+            return;
+        }
+
+        let mut tick_interval = if config.fire_at.is_none() {
+            let mut iv = tokio::time::interval(config.interval);
+            iv.tick().await; // skip immediate tick
+            Some(iv)
+        } else {
+            None
+        };
+
+        // Track consecutive failures per user so we can disable heartbeat
+        // for persistently-failing users (same semantics as single-user mode).
+        let mut user_failures: std::collections::HashMap<String, u32> =
+            std::collections::HashMap::new();
+
+        tracing::info!("Starting multi-user heartbeat loop");
+
+        loop {
+            if let Some(fire_at) = config.fire_at {
+                let sleep_dur = duration_until_next_fire(fire_at, config.resolved_tz());
+                tokio::time::sleep(sleep_dur).await;
+            } else if let Some(ref mut iv) = tick_interval {
+                iv.tick().await;
+            }
+
+            if config.is_quiet_hours() {
+                continue;
+            }
+
+            // Get distinct user_ids from routines
+            let user_ids = match store.list_all_routines().await {
+                Ok(routines) => {
+                    let mut ids: Vec<String> = routines
+                        .iter()
+                        .map(|r| r.user_id.clone())
+                        .collect::<std::collections::HashSet<_>>()
+                        .into_iter()
+                        .collect();
+                    ids.sort();
+                    ids
+                }
+                Err(e) => {
+                    tracing::error!("Multi-user heartbeat: failed to list routines: {}", e);
+                    continue;
+                }
+            };
+
+            // Run user heartbeats concurrently so one slow LLM call doesn't
+            // block others. Cap concurrency to avoid flooding the LLM provider.
+            const MAX_CONCURRENT_HEARTBEATS: usize = 8;
+            let mut join_set = tokio::task::JoinSet::new();
+
+            for user_id in &user_ids {
+                // Skip users that have exceeded max_failures
+                let failures = user_failures.get(user_id).copied().unwrap_or(0);
+                if failures >= config.max_failures {
+                    continue;
+                }
+
+                let workspace = Arc::new(Workspace::new_with_db(user_id, Arc::clone(store.db())));
+
+                // Run memory hygiene per user (same as single-user heartbeat).
+                let hygiene_ws = Arc::clone(&workspace);
+                let hygiene_cfg = hygiene_config.clone();
+                let hygiene_user = user_id.clone();
+                tokio::spawn(async move {
+                    let report =
+                        crate::workspace::hygiene::run_if_due(&hygiene_ws, &hygiene_cfg).await;
+                    if report.had_work() {
+                        tracing::info!(
+                            user_id = hygiene_user,
+                            daily_logs_deleted = report.daily_logs_deleted,
+                            conversation_docs_deleted = report.conversation_docs_deleted,
+                            "multi-user heartbeat: memory hygiene deleted stale documents"
+                        );
+                    }
+                });
+
+                // Drain completed tasks to stay within the concurrency cap.
+                while join_set.len() >= MAX_CONCURRENT_HEARTBEATS {
+                    if let Some(join_result) = join_set.join_next().await {
+                        collect_heartbeat_result(join_result, &mut user_failures, &config);
+                    }
+                }
+
+                let uid = user_id.clone();
+                let cfg = config.clone();
+                let hyg = hygiene_config.clone();
+                let llm_clone = llm.clone();
+                let tx = response_tx.clone();
+                let admin = store.clone();
+
+                join_set.spawn(async move {
+                    let mut runner = HeartbeatRunner::new(cfg, hyg, workspace, llm_clone);
+                    if let Some(tx) = tx {
+                        runner = runner.with_response_channel(tx);
+                    }
+                    runner = runner.with_store(admin);
+
+                    let result = runner.check_heartbeat().await;
+                    if let HeartbeatResult::NeedsAttention(msg) = &result {
+                        runner.send_notification(msg).await;
+                    }
+                    (uid, result)
+                });
+            }
+
+            // Collect remaining results and update failure counts
+            while let Some(join_result) = join_set.join_next().await {
+                collect_heartbeat_result(join_result, &mut user_failures, &config);
+            }
+        }
+    })
+}
+
+/// Process a single JoinSet result from the multi-user heartbeat loop.
+fn collect_heartbeat_result(
+    join_result: Result<(String, HeartbeatResult), tokio::task::JoinError>,
+    user_failures: &mut std::collections::HashMap<String, u32>,
+    config: &HeartbeatConfig,
+) {
+    let (uid, result) = match join_result {
+        Ok(pair) => pair,
+        Err(e) => {
+            tracing::error!("Multi-user heartbeat task panicked: {}", e);
+            return;
+        }
+    };
+    match result {
+        HeartbeatResult::Ok => {
+            tracing::trace!(user_id = uid, "Multi-user heartbeat OK");
+            user_failures.remove(&uid);
+        }
+        HeartbeatResult::NeedsAttention(_) => {
+            tracing::info!(user_id = uid, "Multi-user heartbeat needs attention");
+            user_failures.remove(&uid);
+        }
+        HeartbeatResult::Skipped => {}
+        HeartbeatResult::Failed(err) => {
+            let count = user_failures.entry(uid.clone()).or_insert(0);
+            *count += 1;
+            tracing::error!(
+                user_id = uid,
+                consecutive_failures = *count,
+                "Multi-user heartbeat failed: {}",
+                err
+            );
+            if *count >= config.max_failures {
+                tracing::error!(
+                    user_id = uid,
+                    "Multi-user heartbeat disabled for user after {} consecutive failures",
+                    count
+                );
+            }
+        }
+    }
+}
+
 #[cfg(test)]
 mod tests {
     use super::*;
@@ -726,7 +903,7 @@ mod tests {
             Arc<crate::workspace::Workspace>,
             Arc<dyn crate::llm::LlmProvider>,
             Option<tokio::sync::mpsc::Sender<crate::channels::OutgoingResponse>>,
-            Option<Arc<dyn crate::db::Database>>,
+            Option<AdminScope>,
         ) -> tokio::task::JoinHandle<()> = spawn_heartbeat;
         let _ = _fn_ptr;
     }

src/agent/mod.rs

@@ -36,7 +36,9 @@ pub(crate) use agent_loop::truncate_for_preview;
 pub use agent_loop::{Agent, AgentDeps};
 pub use compaction::{CompactionResult, ContextCompactor};
 pub use context_monitor::{CompactionStrategy, ContextBreakdown, ContextMonitor};
-pub use heartbeat::{HeartbeatConfig, HeartbeatResult, HeartbeatRunner, spawn_heartbeat};
+pub use heartbeat::{
+    HeartbeatConfig, HeartbeatResult, HeartbeatRunner, spawn_heartbeat, spawn_multi_user_heartbeat,
+};
 pub use router::{MessageIntent, Router};
 pub use routine::{Routine, RoutineAction, RoutineRun, Trigger};
 pub use routine_engine::{RoutineEngine, SandboxReadiness};

src/agent/routine_engine.rs

@@ -28,12 +28,12 @@ use crate::agent::routine::{
 use crate::channels::{IncomingMessage, OutgoingResponse};
 use crate::config::RoutineConfig;
 use crate::context::{JobContext, JobState};
-use crate::db::Database;
 use crate::error::RoutineError;
 use crate::extensions::ExtensionManager;
 use crate::llm::{
     ChatMessage, CompletionRequest, FinishReason, LlmProvider, ToolCall, ToolCompletionRequest,
 };
+use crate::tenant::AdminScope;
 use crate::tools::{
     ToolError, ToolRegistry, autonomous_allowed_tool_names, autonomous_unavailable_message,
     prepare_tool_params,
@@ -99,7 +99,7 @@ pub(crate) fn routine_matches_message(routine: &Routine, message: &IncomingMessa
 /// The routine execution engine.
 pub struct RoutineEngine {
     config: RoutineConfig,
-    store: Arc<dyn Database>,
+    store: AdminScope,
     llm: Arc<dyn LlmProvider>,
     workspace: Arc<Workspace>,
     /// Sender for notifications (routed to channel manager).
@@ -128,7 +128,7 @@ impl RoutineEngine {
     #[allow(clippy::too_many_arguments)]
     pub fn new(
         config: RoutineConfig,
-        store: Arc<dyn Database>,
+        store: AdminScope,
         llm: Arc<dyn LlmProvider>,
         workspace: Arc<Workspace>,
         notify_tx: mpsc::Sender<OutgoingResponse>,
@@ -782,12 +782,22 @@ impl RoutineEngine {
             });
         }
 
+        // Per-user workspace (same pattern as spawn_fire).
+        let routine_workspace = if routine.user_id == self.workspace.user_id() {
+            self.workspace.clone()
+        } else {
+            Arc::new(Workspace::new_with_db(
+                &routine.user_id,
+                Arc::clone(self.store.db()),
+            ))
+        };
+
         // Execute inline for manual triggers (caller wants to wait)
         let engine = EngineContext {
             config: self.config.clone(),
             store: self.store.clone(),
             llm: self.llm.clone(),
-            workspace: self.workspace.clone(),
+            workspace: routine_workspace,
             notify_tx: self.notify_tx.clone(),
             running_count: self.running_count.clone(),
             scheduler: self.scheduler.clone(),
@@ -910,11 +920,23 @@ impl RoutineEngine {
             created_at: Utc::now(),
         };
 
+        // Use per-user workspace so each routine executes in the correct
+        // user's context. Fall back to the engine-wide workspace when the
+        // routine belongs to the same user (avoids unnecessary allocation).
+        let routine_workspace = if routine.user_id == self.workspace.user_id() {
+            self.workspace.clone()
+        } else {
+            Arc::new(Workspace::new_with_db(
+                &routine.user_id,
+                Arc::clone(self.store.db()),
+            ))
+        };
+
         let engine = EngineContext {
             config: self.config.clone(),
             store: self.store.clone(),
             llm: self.llm.clone(),
-            workspace: self.workspace.clone(),
+            workspace: routine_workspace,
             notify_tx: self.notify_tx.clone(),
             running_count: self.running_count.clone(),
             scheduler: self.scheduler.clone(),
@@ -967,7 +989,7 @@ impl RoutineEngine {
 /// an active state (Pending/InProgress/Stuck). Maps the final `JobState` to
 /// a `RunStatus` for the routine run.
 struct FullJobWatcher {
-    store: Arc<dyn Database>,
+    store: AdminScope,
     job_id: Uuid,
     routine_name: String,
 }
@@ -978,7 +1000,7 @@ impl FullJobWatcher {
     /// Safety ceiling: 24 hours, derived from POLL_INTERVAL.
     const MAX_POLLS: u32 = (24 * 60 * 60) / Self::POLL_INTERVAL.as_secs() as u32;
 
-    fn new(store: Arc<dyn Database>, job_id: Uuid, routine_name: String) -> Self {
+    fn new(store: AdminScope, job_id: Uuid, routine_name: String) -> Self {
         Self {
             store,
             job_id,
@@ -1050,7 +1072,7 @@ impl FullJobWatcher {
 /// Shared context passed to the execution function.
 struct EngineContext {
     config: RoutineConfig,
-    store: Arc<dyn Database>,
+    store: AdminScope,
     llm: Arc<dyn LlmProvider>,
     workspace: Arc<Workspace>,
     notify_tx: mpsc::Sender<OutgoingResponse>,

src/agent/scheduler.rs

@@ -11,12 +11,12 @@ use uuid::Uuid;
 use crate::agent::task::{Task, TaskContext, TaskOutput};
 use crate::config::AgentConfig;
 use crate::context::{ContextManager, JobContext, JobState};
-use crate::db::Database;
 use crate::error::{Error, JobError};
 use crate::extensions::ExtensionManager;
 use crate::hooks::HookRegistry;
 use crate::llm::LlmProvider;
 use crate::safety::SafetyLayer;
+use crate::tenant::AdminScope;
 use crate::tools::{
     ApprovalContext, ToolRegistry, autonomous_allowed_tool_names, autonomous_unavailable_error,
     prepare_tool_params,
@@ -52,7 +52,7 @@ struct ScheduledSubtask {
 pub struct SchedulerDeps {
     pub tools: Arc<ToolRegistry>,
     pub extension_manager: Option<Arc<ExtensionManager>>,
-    pub store: Option<Arc<dyn Database>>,
+    pub store: Option<AdminScope>,
     pub hooks: Arc<HookRegistry>,
 }
 
@@ -64,7 +64,7 @@ pub struct Scheduler {
     safety: Arc<SafetyLayer>,
     tools: Arc<ToolRegistry>,
     extension_manager: Option<Arc<ExtensionManager>>,
-    store: Option<Arc<dyn Database>>,
+    store: Option<AdminScope>,
     hooks: Arc<HookRegistry>,
     /// SSE manager for live job event streaming.
     sse_tx: Option<Arc<crate::channels::web::sse::SseManager>>,
@@ -780,10 +780,14 @@ mod tests {
             allow_local_tools: true,
             max_cost_per_day_cents: None,
             max_actions_per_hour: None,
+            max_cost_per_user_per_day_cents: None,
             max_tool_iterations: 10,
             auto_approve_tools: true,
             default_timezone: "UTC".to_string(),
             max_tokens_per_job,
+            multi_tenant: false,
+            max_llm_concurrent_per_user: None,
+            max_jobs_concurrent_per_user: None,
         };
         let cm = Arc::new(ContextManager::new(5));
         let llm: Arc<dyn LlmProvider> = Arc::new(StubLlm);

src/agent/self_repair.rs

@@ -8,8 +8,8 @@ use chrono::{DateTime, Utc};
 use uuid::Uuid;
 
 use crate::context::{ContextManager, JobState};
-use crate::db::Database;
 use crate::error::RepairError;
+use crate::tenant::AdminScope;
 use crate::tools::{BuildRequirement, Language, SoftwareBuilder, SoftwareType, ToolRegistry};
 
 /// A job that has been detected as stuck.
@@ -69,7 +69,7 @@ pub struct DefaultSelfRepair {
     /// Jobs in `InProgress` longer than this are treated as stuck.
     stuck_threshold: Duration,
     max_repair_attempts: u32,
-    store: Option<Arc<dyn Database>>,
+    store: Option<AdminScope>,
     builder: Option<Arc<dyn SoftwareBuilder>>,
     tools: Option<Arc<ToolRegistry>>,
 }
@@ -91,8 +91,8 @@ impl DefaultSelfRepair {
         }
     }
 
-    /// Add a Store for tool failure tracking.
-    pub fn with_store(mut self, store: Arc<dyn Database>) -> Self {
+    /// Add an admin-scoped store for tool failure tracking.
+    pub fn with_store(mut self, store: AdminScope) -> Self {
         self.store = Some(store);
         self
     }
@@ -806,7 +806,7 @@ mod tests {
         // Create self-repair with zero threshold (detect immediately),
         // wired with store, builder, and tools.
         let repair = DefaultSelfRepair::new(Arc::clone(&cm), Duration::from_secs(0), 3)
-            .with_store(Arc::clone(&db))
+            .with_store(crate::tenant::AdminScope::new(Arc::clone(&db)))
             .with_builder(
                 Arc::clone(&builder) as Arc<dyn crate::tools::SoftwareBuilder>,
                 tools,

src/agent/thread_ops.rs

@@ -175,6 +175,7 @@ impl Agent {
     pub(super) async fn process_user_input(
         &self,
         message: &IncomingMessage,
+        tenant: crate::tenant::TenantCtx,
         session: Arc<Mutex<Session>>,
         thread_id: Uuid,
         content: &str,
@@ -351,7 +352,7 @@ impl Agent {
 
         if let Some(intent) = self.router.route_command(&temp_message) {
             // Explicit command like /status, /job, /list - handle directly
-            return self.handle_job_or_command(intent, message).await;
+            return self.handle_job_or_command(intent, message, &tenant).await;
         }
 
         // Natural language goes through the agentic loop
@@ -462,7 +463,7 @@ impl Agent {
 
         // Run the agentic tool execution loop
         let result = self
-            .run_agentic_loop(message, session.clone(), thread_id, turn_messages)
+            .run_agentic_loop(message, tenant, session.clone(), thread_id, turn_messages)
             .await;
 
         // Re-acquire lock and check if interrupted
@@ -1473,7 +1474,13 @@ impl Agent {
 
             // Continue the agentic loop (a tool was already executed this turn)
             let result = self
-                .run_agentic_loop(message, session.clone(), thread_id, context_messages)
+                .run_agentic_loop(
+                    message,
+                    self.tenant_ctx(&message.user_id).await,
+                    session.clone(),
+                    thread_id,
+                    context_messages,
+                )
                 .await;
 
             // Handle the result

src/app.rs

@@ -880,6 +880,7 @@ impl AppBuilder {
             crate::agent::cost_guard::CostGuardConfig {
                 max_cost_per_day_cents: self.config.agent.max_cost_per_day_cents,
                 max_actions_per_hour: self.config.agent.max_actions_per_hour,
+                max_cost_per_user_per_day_cents: self.config.agent.max_cost_per_user_per_day_cents,
             },
         ));
 

src/channels/web/handlers/webhooks.rs

@@ -54,10 +54,37 @@ fn validate_webhook_secret(
 ///
 /// This endpoint is **public** (no gateway auth token required) but protected
 /// by the per-routine webhook secret sent via the `X-Webhook-Secret` header.
+///
+/// **Single-user/backward-compatible**: looks up routines by path across all
+/// users. For multi-tenant isolation, use the user-scoped endpoint at
+/// `/api/webhooks/u/{user_id}/{path}` instead.
 pub async fn webhook_trigger_handler(
     State(state): State<Arc<GatewayState>>,
     Path(path): Path<String>,
     headers: HeaderMap,
+) -> Result<Json<serde_json::Value>, (StatusCode, String)> {
+    fire_webhook_inner(state, &path, None, &headers).await
+}
+
+/// Handle incoming webhook POST to `/api/webhooks/u/{user_id}/{path}`.
+///
+/// User-scoped variant for multi-tenant deployments. The `user_id` in the URL
+/// restricts the routine lookup to that user only, preventing cross-user
+/// webhook triggering even when paths collide.
+pub async fn webhook_trigger_user_scoped_handler(
+    State(state): State<Arc<GatewayState>>,
+    Path((user_id, path)): Path<(String, String)>,
+    headers: HeaderMap,
+) -> Result<Json<serde_json::Value>, (StatusCode, String)> {
+    fire_webhook_inner(state, &path, Some(&user_id), &headers).await
+}
+
+/// Shared webhook logic for both scoped and unscoped endpoints.
+async fn fire_webhook_inner(
+    state: Arc<GatewayState>,
+    path: &str,
+    user_id: Option<&str>,
+    headers: &HeaderMap,
 ) -> Result<Json<serde_json::Value>, (StatusCode, String)> {
     // Rate limit check
     if !state.webhook_rate_limiter.check() {
@@ -72,9 +99,9 @@ pub async fn webhook_trigger_handler(
         "Database not available".to_string(),
     ))?;
 
-    // Targeted query instead of loading all routines
+    // Targeted query — when user_id is provided, restrict to that user's routines
     let routine = store
-        .get_webhook_routine_by_path(&path)
+        .get_webhook_routine_by_path(path, user_id)
         .await
         .map_err(|e| (StatusCode::INTERNAL_SERVER_ERROR, e.to_string()))?
         .ok_or((
@@ -99,7 +126,7 @@ pub async fn webhook_trigger_handler(
         ))?
     };
 
-    let run_id = engine.fire_webhook(routine.id, &path).await.map_err(|e| {
+    let run_id = engine.fire_webhook(routine.id, path).await.map_err(|e| {
         let status = match &e {
             crate::error::RoutineError::NotFound { .. } => StatusCode::NOT_FOUND,
             crate::error::RoutineError::Disabled { .. }

src/channels/web/server.rs

@@ -414,6 +414,11 @@ pub async fn start_server(
         .route(
             "/api/webhooks/{path}",
             post(crate::channels::web::handlers::webhooks::webhook_trigger_handler),
+        )
+        // User-scoped webhook endpoint for multi-tenant isolation
+        .route(
+            "/api/webhooks/u/{user_id}/{path}",
+            post(crate::channels::web::handlers::webhooks::webhook_trigger_user_scoped_handler),
         );
 
     // Protected routes (require auth)

src/config/agent.rs

@@ -1,6 +1,6 @@
 use std::time::Duration;
 
-use crate::config::helpers::{parse_bool_env, parse_option_env, parse_optional_env};
+use crate::config::helpers::{optional_env, parse_bool_env, parse_option_env, parse_optional_env};
 use crate::error::ConfigError;
 use crate::settings::Settings;
 
@@ -23,6 +23,8 @@ pub struct AgentConfig {
     pub max_cost_per_day_cents: Option<u64>,
     /// Maximum LLM/tool actions per hour. None = unlimited.
     pub max_actions_per_hour: Option<u64>,
+    /// Maximum daily LLM spend per user in cents. None = unlimited.
+    pub max_cost_per_user_per_day_cents: Option<u64>,
     /// Maximum tool-call iterations per agentic loop invocation. Default 50.
     pub max_tool_iterations: usize,
     /// When true, skip tool approval checks entirely. For benchmarks/CI.
@@ -31,6 +33,13 @@ pub struct AgentConfig {
     pub default_timezone: String,
     /// Maximum tokens per job (0 = unlimited).
     pub max_tokens_per_job: u64,
+    /// Whether the deployment is multi-tenant (multiple users sharing one
+    /// instance). Auto-detected from GATEWAY_USER_TOKENS presence.
+    pub multi_tenant: bool,
+    /// Maximum concurrent LLM calls per user. None = use default (4).
+    pub max_llm_concurrent_per_user: Option<usize>,
+    /// Maximum concurrent jobs per user. None = use default (3).
+    pub max_jobs_concurrent_per_user: Option<usize>,
 }
 
 impl AgentConfig {
@@ -49,10 +58,14 @@ impl AgentConfig {
             allow_local_tools: true,
             max_cost_per_day_cents: None,
             max_actions_per_hour: None,
+            max_cost_per_user_per_day_cents: None,
             max_tool_iterations: 10,
             auto_approve_tools: true,
             default_timezone: "UTC".to_string(),
             max_tokens_per_job: 0,
+            multi_tenant: false,
+            max_llm_concurrent_per_user: None,
+            max_jobs_concurrent_per_user: None,
         }
     }
 
@@ -87,6 +100,7 @@ impl AgentConfig {
             allow_local_tools: parse_bool_env("ALLOW_LOCAL_TOOLS", false)?,
             max_cost_per_day_cents: parse_option_env("MAX_COST_PER_DAY_CENTS")?,
             max_actions_per_hour: parse_option_env("MAX_ACTIONS_PER_HOUR")?,
+            max_cost_per_user_per_day_cents: parse_option_env("MAX_COST_PER_USER_PER_DAY_CENTS")?,
             max_tool_iterations: parse_optional_env(
                 "AGENT_MAX_TOOL_ITERATIONS",
                 settings.agent.max_tool_iterations,
@@ -112,6 +126,11 @@ impl AgentConfig {
                 "AGENT_MAX_TOKENS_PER_JOB",
                 settings.agent.max_tokens_per_job,
             )?,
+            // Auto-detected from GATEWAY_USER_TOKENS presence. Not a separate
+            // knob — multi-tenant mode is always implied by configuring user tokens.
+            multi_tenant: optional_env("GATEWAY_USER_TOKENS")?.is_some(),
+            max_llm_concurrent_per_user: parse_option_env("TENANT_MAX_LLM_CONCURRENT")?,
+            max_jobs_concurrent_per_user: parse_option_env("TENANT_MAX_JOBS_CONCURRENT")?,
         })
     }
 }

src/config/heartbeat.rs

@@ -21,6 +21,9 @@ pub struct HeartbeatConfig {
     pub quiet_hours_end: Option<u32>,
     /// Timezone for fire_at and quiet hours evaluation (IANA name).
     pub timezone: Option<String>,
+    /// When true, cycle through all users with routines. Auto-detected from
+    /// GATEWAY_USER_TOKENS or set explicitly via HEARTBEAT_MULTI_TENANT.
+    pub multi_tenant: bool,
 }
 
 impl Default for HeartbeatConfig {
@@ -34,6 +37,7 @@ impl Default for HeartbeatConfig {
             quiet_hours_start: None,
             quiet_hours_end: None,
             timezone: None,
+            multi_tenant: false,
         }
     }
 }
@@ -101,6 +105,12 @@ impl HeartbeatConfig {
                 }
                 tz
             },
+            // Auto-detect multi-tenant mode from GATEWAY_USER_TOKENS presence,
+            // or allow explicit override via HEARTBEAT_MULTI_TENANT.
+            multi_tenant: parse_bool_env(
+                "HEARTBEAT_MULTI_TENANT",
+                optional_env("GATEWAY_USER_TOKENS")?.is_some(),
+            )?,
         })
     }
 }

src/db/libsql/routines.rs

@@ -530,10 +530,24 @@ impl RoutineStore for LibSqlBackend {
     async fn get_webhook_routine_by_path(
         &self,
         path: &str,
+        user_id: Option<&str>,
     ) -> Result<Option<Routine>, DatabaseError> {
         let conn = self.connect().await?;
-        let mut rows = conn
-            .query(
+        let mut rows = if let Some(uid) = user_id {
+            conn.query(
+                &format!(
+                    "SELECT {} FROM routines WHERE enabled = 1 AND trigger_type = 'webhook' \
+                     AND user_id = ?2 \
+                     AND (json_extract(trigger_config, '$.path') = ?1 \
+                     OR (json_extract(trigger_config, '$.path') IS NULL AND CAST(id AS TEXT) = ?1))",
+                    ROUTINE_COLUMNS
+                ),
+                params![path, uid],
+            )
+            .await
+            .map_err(|e| DatabaseError::Query(e.to_string()))?
+        } else {
+            conn.query(
                 &format!(
                     "SELECT {} FROM routines WHERE enabled = 1 AND trigger_type = 'webhook' \
                      AND (json_extract(trigger_config, '$.path') = ?1 \
@@ -543,7 +557,8 @@ impl RoutineStore for LibSqlBackend {
                 params![path],
             )
             .await
-            .map_err(|e| DatabaseError::Query(e.to_string()))?;
+            .map_err(|e| DatabaseError::Query(e.to_string()))?
+        };
 
         match rows
             .next()

src/db/mod.rs

@@ -545,6 +545,7 @@ pub trait RoutineStore: Send + Sync {
     async fn get_webhook_routine_by_path(
         &self,
         path: &str,
+        user_id: Option<&str>,
     ) -> Result<Option<Routine>, DatabaseError>;
 
     /// List routine runs that were dispatched as full_job but have not yet

src/db/postgres.rs

@@ -529,8 +529,9 @@ impl RoutineStore for PgBackend {
     async fn get_webhook_routine_by_path(
         &self,
         path: &str,
+        user_id: Option<&str>,
     ) -> Result<Option<Routine>, DatabaseError> {
-        self.store.get_webhook_routine_by_path(path).await
+        self.store.get_webhook_routine_by_path(path, user_id).await
     }
 
     async fn list_dispatched_routine_runs(&self) -> Result<Vec<RoutineRun>, DatabaseError> {

src/history/store.rs

@@ -1162,15 +1162,25 @@ impl Store {
     pub async fn get_webhook_routine_by_path(
         &self,
         path: &str,
+        user_id: Option<&str>,
     ) -> Result<Option<Routine>, DatabaseError> {
         let conn = self.conn().await?;
-        let row = conn
-            .query_opt(
+        let row = if let Some(uid) = user_id {
+            conn.query_opt(
+                "SELECT * FROM routines WHERE enabled AND trigger_type = 'webhook' \
+                 AND user_id = $2 \
+                 AND (trigger_config->>'path' = $1 OR (trigger_config->>'path' IS NULL AND id::text = $1))",
+                &[&path, &uid],
+            )
+            .await?
+        } else {
+            conn.query_opt(
                 "SELECT * FROM routines WHERE enabled AND trigger_type = 'webhook' \
                  AND (trigger_config->>'path' = $1 OR (trigger_config->>'path' IS NULL AND id::text = $1))",
                 &[&path],
             )
-            .await?;
+            .await?
+        };
         row.as_ref().map(row_to_routine).transpose()
     }
 

src/lib.rs

@@ -69,6 +69,7 @@ pub mod service;
 pub mod settings;
 pub mod setup;
 pub mod skills;
+pub mod tenant;
 pub mod timezone;
 pub mod tools;
 pub mod tracing_fmt;

src/llm/reasoning.rs

@@ -199,6 +199,10 @@ pub struct ReasoningContext {
     /// instead of calling `build_system_prompt_with_tools`. Allows callers to build
     /// the prompt once and reuse it across iterations.
     pub system_prompt: Option<String>,
+    /// Per-user model override. When set, completion requests use this model
+    /// instead of the provider's default. Only effective with providers that
+    /// support per-request model overrides (e.g. NearAI).
+    pub model_override: Option<String>,
 }
 
 impl ReasoningContext {
@@ -212,6 +216,7 @@ impl ReasoningContext {
             metadata: std::collections::HashMap::new(),
             force_text: false,
             system_prompt: None,
+            model_override: None,
         }
     }
 
@@ -671,6 +676,9 @@ Respond in JSON format:
                 .with_temperature(0.7)
                 .with_tool_choice("auto");
             request.metadata = context.metadata.clone();
+            if let Some(ref model) = context.model_override {
+                request.model = Some(model.clone());
+            }
 
             let response = self.llm.complete_with_tools(request).await?;
             let usage = TokenUsage {
@@ -773,6 +781,9 @@ Respond in JSON format:
                 .with_max_tokens(4096)
                 .with_temperature(0.7);
             request.metadata = context.metadata.clone();
+            if let Some(ref model) = context.model_override {
+                request.model = Some(model.clone());
+            }
 
             let response = self.llm.complete(request).await?;
             let pre_truncated = truncate_at_tool_tags(&response.content);

src/llm/rig_adapter.rs

@@ -598,6 +598,30 @@ fn build_rig_request(
     })
 }
 
+/// Inject a per-request model override into the rig request's `additional_params`.
+///
+/// Rig-core bakes the model name at construction time inside each provider's
+/// `CompletionModel` implementation. The actual HTTP request body includes a
+/// `model` field set by the provider. Rig-core's `#[serde(flatten)]` on
+/// `additional_params` emits these fields AFTER the provider's own fields.
+/// Most API servers (Python, Go) use last-key-wins when deserializing
+/// duplicate JSON keys, so the injected `model` value takes effect.
+fn inject_model_override(rig_req: &mut RigRequest, model_override: Option<&str>) {
+    let Some(model) = model_override else {
+        return;
+    };
+    match rig_req.additional_params {
+        Some(ref mut params) => {
+            if let Some(obj) = params.as_object_mut() {
+                obj.insert("model".to_string(), serde_json::json!(model));
+            }
+        }
+        None => {
+            rig_req.additional_params = Some(serde_json::json!({ "model": model }));
+        }
+    }
+}
+
 #[async_trait]
 impl<M> LlmProvider for RigAdapter<M>
 where
@@ -632,15 +656,7 @@ where
         &self,
         mut request: CompletionRequest,
     ) -> Result<CompletionResponse, LlmError> {
-        if let Some(requested_model) = request.model.as_deref()
-            && requested_model != self.model_name.as_str()
-        {
-            tracing::warn!(
-                requested_model = requested_model,
-                active_model = %self.model_name,
-                "Per-request model override is not supported for this provider; using configured model"
-            );
-        }
+        let model_override = request.model.take();
 
         self.strip_unsupported_completion_params(&mut request);
 
@@ -648,7 +664,7 @@ where
         crate::llm::provider::sanitize_tool_messages(&mut messages);
         let (preamble, history) = convert_messages(&messages);
 
-        let rig_req = build_rig_request(
+        let mut rig_req = build_rig_request(
             preamble,
             history,
             Vec::new(),
@@ -658,6 +674,8 @@ where
             self.cache_retention,
         )?;
 
+        inject_model_override(&mut rig_req, model_override.as_deref());
+
         let response =
             self.model
                 .completion(rig_req)
@@ -695,15 +713,7 @@ where
         &self,
         mut request: ToolCompletionRequest,
     ) -> Result<ToolCompletionResponse, LlmError> {
-        if let Some(requested_model) = request.model.as_deref()
-            && requested_model != self.model_name.as_str()
-        {
-            tracing::warn!(
-                requested_model = requested_model,
-                active_model = %self.model_name,
-                "Per-request model override is not supported for this provider; using configured model"
-            );
-        }
+        let model_override = request.model.take();
 
         self.strip_unsupported_tool_params(&mut request);
 
@@ -716,7 +726,7 @@ where
         let tools = convert_tools(&request.tools);
         let tool_choice = convert_tool_choice(request.tool_choice.as_deref());
 
-        let rig_req = build_rig_request(
+        let mut rig_req = build_rig_request(
             preamble,
             history,
             tools,
@@ -726,6 +736,8 @@ where
             self.cache_retention,
         )?;
 
+        inject_model_override(&mut rig_req, model_override.as_deref());
+
         let response =
             self.model
                 .completion(rig_req)

src/main.rs

@@ -914,6 +914,10 @@ async fn async_main() -> anyhow::Result<()> {
         },
         builder: components.builder,
         llm_backend: config.llm.backend.clone(),
+        tenant_rates: Arc::new(ironclaw::tenant::TenantRateRegistry::new(
+            config.agent.max_llm_concurrent_per_user.unwrap_or(4),
+            config.agent.max_jobs_concurrent_per_user.unwrap_or(3),
+        )),
     };
 
     let channels_for_warnings = Arc::clone(&channels);

src/tenant.rs

@@ -0,0 +1,906 @@
+//! Compile-time tenant isolation.
+//!
+//! Provides two database access tiers:
+//!
+//! - **[`TenantScope`]** (default): All operations are bound to a single user.
+//!   ID-based lookups return `None` if the resource doesn't belong to this user.
+//!   This is the only way handler code should access the database.
+//!
+//! - **[`AdminScope`]**: Cross-tenant access for system-level operations
+//!   (heartbeat, routine engine, self-repair). Must be obtained explicitly via
+//!   [`AgentDeps::admin_store()`](crate::agent::AgentDeps::admin_store).
+//!
+//! [`TenantCtx`] bundles a `TenantScope` with workspace, cost guard, and
+//! per-tenant rate limiting. Constructed once per request at the entry point
+//! where a `user_id` becomes known.
+
+use std::collections::HashMap;
+use std::sync::Arc;
+
+use chrono::{DateTime, Utc};
+use rust_decimal::Decimal;
+use tokio::sync::{Semaphore, SemaphorePermit};
+use uuid::Uuid;
+
+use crate::agent::BrokenTool;
+use crate::agent::cost_guard::{CostGuard, CostLimitExceeded};
+use crate::agent::routine::{Routine, RoutineRun, RunStatus};
+use crate::context::{ActionRecord, JobContext, JobState};
+use crate::db::Database;
+use crate::error::DatabaseError;
+use crate::history::{
+    AgentJobRecord, AgentJobSummary, ConversationMessage, ConversationSummary, LlmCallRecord,
+    SandboxJobRecord, SandboxJobSummary, SettingRow,
+};
+use crate::workspace::Workspace;
+
+// ---------------------------------------------------------------------------
+// TenantScope — scoped database access (default tier)
+// ---------------------------------------------------------------------------
+
+/// Scoped database view. All operations are bound to a single user.
+///
+/// This is the **only** way handler code should access the database.
+/// ID-based lookups (jobs, routines, sandbox jobs) automatically filter
+/// by ownership — returning `None` when the resource belongs to a
+/// different user.
+#[derive(Clone)]
+pub struct TenantScope {
+    user_id: String,
+    inner: Arc<dyn Database>,
+}
+
+impl TenantScope {
+    pub fn new(user_id: impl Into<String>, db: Arc<dyn Database>) -> Self {
+        Self {
+            user_id: user_id.into(),
+            inner: db,
+        }
+    }
+
+    pub fn user_id(&self) -> &str {
+        &self.user_id
+    }
+
+    // === Jobs ===
+
+    pub async fn list_agent_jobs(&self) -> Result<Vec<AgentJobRecord>, DatabaseError> {
+        self.inner.list_agent_jobs_for_user(&self.user_id).await
+    }
+
+    pub async fn agent_job_summary(&self) -> Result<AgentJobSummary, DatabaseError> {
+        self.inner.agent_job_summary_for_user(&self.user_id).await
+    }
+
+    /// Fetch a job by ID, returning `None` if it doesn't belong to this user.
+    pub async fn get_job(&self, id: Uuid) -> Result<Option<JobContext>, DatabaseError> {
+        match self.inner.get_job(id).await? {
+            Some(ctx) if ctx.user_id == self.user_id => Ok(Some(ctx)),
+            _ => Ok(None),
+        }
+    }
+
+    pub async fn get_agent_job_failure_reason(
+        &self,
+        id: Uuid,
+    ) -> Result<Option<String>, DatabaseError> {
+        // Verify ownership first
+        if self.get_job(id).await?.is_none() {
+            return Ok(None);
+        }
+        self.inner.get_agent_job_failure_reason(id).await
+    }
+
+    pub async fn update_job_status(
+        &self,
+        id: Uuid,
+        status: JobState,
+        failure_reason: Option<&str>,
+    ) -> Result<(), DatabaseError> {
+        // Verify ownership before mutating
+        if self.get_job(id).await?.is_none() {
+            return Err(DatabaseError::NotFound {
+                entity: "job".to_string(),
+                id: id.to_string(),
+            });
+        }
+        self.inner
+            .update_job_status(id, status, failure_reason)
+            .await
+    }
+
+    // === Sandbox jobs ===
+
+    pub async fn list_sandbox_jobs(&self) -> Result<Vec<SandboxJobRecord>, DatabaseError> {
+        self.inner.list_sandbox_jobs_for_user(&self.user_id).await
+    }
+
+    pub async fn sandbox_job_summary(&self) -> Result<SandboxJobSummary, DatabaseError> {
+        self.inner.sandbox_job_summary_for_user(&self.user_id).await
+    }
+
+    /// Fetch a sandbox job by ID, returning `None` if it doesn't belong to this user.
+    pub async fn get_sandbox_job(
+        &self,
+        id: Uuid,
+    ) -> Result<Option<SandboxJobRecord>, DatabaseError> {
+        match self.inner.get_sandbox_job(id).await? {
+            Some(job) if job.user_id == self.user_id => Ok(Some(job)),
+            _ => Ok(None),
+        }
+    }
+
+    pub async fn sandbox_job_belongs_to_user(&self, job_id: Uuid) -> Result<bool, DatabaseError> {
+        self.inner
+            .sandbox_job_belongs_to_user(job_id, &self.user_id)
+            .await
+    }
+
+    // === Routines ===
+
+    pub async fn list_routines(&self) -> Result<Vec<Routine>, DatabaseError> {
+        self.inner.list_routines(&self.user_id).await
+    }
+
+    pub async fn get_routine_by_name(&self, name: &str) -> Result<Option<Routine>, DatabaseError> {
+        self.inner.get_routine_by_name(&self.user_id, name).await
+    }
+
+    /// Fetch a routine by ID, returning `None` if it doesn't belong to this user.
+    pub async fn get_routine(&self, id: Uuid) -> Result<Option<Routine>, DatabaseError> {
+        match self.inner.get_routine(id).await? {
+            Some(r) if r.user_id == self.user_id => Ok(Some(r)),
+            _ => Ok(None),
+        }
+    }
+
+    pub async fn create_routine(&self, routine: &Routine) -> Result<(), DatabaseError> {
+        debug_assert_eq!(
+            routine.user_id, self.user_id,
+            "routine.user_id must match TenantScope user"
+        );
+        self.inner.create_routine(routine).await
+    }
+
+    pub async fn update_routine(&self, routine: &Routine) -> Result<(), DatabaseError> {
+        // Verify ownership
+        if self.get_routine(routine.id).await?.is_none() {
+            return Err(DatabaseError::NotFound {
+                entity: "routine".to_string(),
+                id: routine.id.to_string(),
+            });
+        }
+        self.inner.update_routine(routine).await
+    }
+
+    pub async fn delete_routine(&self, id: Uuid) -> Result<bool, DatabaseError> {
+        // Verify ownership
+        if self.get_routine(id).await?.is_none() {
+            return Err(DatabaseError::NotFound {
+                entity: "routine".to_string(),
+                id: id.to_string(),
+            });
+        }
+        self.inner.delete_routine(id).await
+    }
+
+    /// List routine runs, verifying the routine belongs to this user.
+    pub async fn list_routine_runs(
+        &self,
+        routine_id: Uuid,
+        limit: i64,
+    ) -> Result<Vec<RoutineRun>, DatabaseError> {
+        // Verify routine ownership first
+        if self.get_routine(routine_id).await?.is_none() {
+            return Err(DatabaseError::NotFound {
+                entity: "routine".to_string(),
+                id: routine_id.to_string(),
+            });
+        }
+        self.inner.list_routine_runs(routine_id, limit).await
+    }
+
+    pub async fn get_webhook_routine_by_path(
+        &self,
+        path: &str,
+    ) -> Result<Option<Routine>, DatabaseError> {
+        self.inner
+            .get_webhook_routine_by_path(path, Some(&self.user_id))
+            .await
+    }
+
+    // === Settings ===
+
+    pub async fn get_setting(&self, key: &str) -> Result<Option<serde_json::Value>, DatabaseError> {
+        self.inner.get_setting(&self.user_id, key).await
+    }
+
+    pub async fn get_setting_full(&self, key: &str) -> Result<Option<SettingRow>, DatabaseError> {
+        self.inner.get_setting_full(&self.user_id, key).await
+    }
+
+    pub async fn set_setting(
+        &self,
+        key: &str,
+        value: &serde_json::Value,
+    ) -> Result<(), DatabaseError> {
+        self.inner.set_setting(&self.user_id, key, value).await
+    }
+
+    pub async fn delete_setting(&self, key: &str) -> Result<bool, DatabaseError> {
+        self.inner.delete_setting(&self.user_id, key).await
+    }
+
+    pub async fn list_settings(&self) -> Result<Vec<SettingRow>, DatabaseError> {
+        self.inner.list_settings(&self.user_id).await
+    }
+
+    pub async fn get_all_settings(
+        &self,
+    ) -> Result<HashMap<String, serde_json::Value>, DatabaseError> {
+        self.inner.get_all_settings(&self.user_id).await
+    }
+
+    pub async fn set_all_settings(
+        &self,
+        settings: &HashMap<String, serde_json::Value>,
+    ) -> Result<(), DatabaseError> {
+        self.inner.set_all_settings(&self.user_id, settings).await
+    }
+
+    pub async fn has_settings(&self) -> Result<bool, DatabaseError> {
+        self.inner.has_settings(&self.user_id).await
+    }
+
+    // === Conversations ===
+
+    pub async fn create_conversation(
+        &self,
+        channel: &str,
+        thread_id: Option<&str>,
+    ) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .create_conversation(channel, &self.user_id, thread_id)
+            .await
+    }
+
+    pub async fn ensure_conversation(
+        &self,
+        id: Uuid,
+        channel: &str,
+        thread_id: Option<&str>,
+    ) -> Result<bool, DatabaseError> {
+        self.inner
+            .ensure_conversation(id, channel, &self.user_id, thread_id)
+            .await
+    }
+
+    pub async fn list_conversations_with_preview(
+        &self,
+        channel: &str,
+        limit: i64,
+    ) -> Result<Vec<ConversationSummary>, DatabaseError> {
+        self.inner
+            .list_conversations_with_preview(&self.user_id, channel, limit)
+            .await
+    }
+
+    pub async fn list_conversations_all_channels(
+        &self,
+        limit: i64,
+    ) -> Result<Vec<ConversationSummary>, DatabaseError> {
+        self.inner
+            .list_conversations_all_channels(&self.user_id, limit)
+            .await
+    }
+
+    pub async fn get_or_create_routine_conversation(
+        &self,
+        routine_id: Uuid,
+        routine_name: &str,
+    ) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .get_or_create_routine_conversation(routine_id, routine_name, &self.user_id)
+            .await
+    }
+
+    pub async fn get_or_create_heartbeat_conversation(&self) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .get_or_create_heartbeat_conversation(&self.user_id)
+            .await
+    }
+
+    pub async fn get_or_create_assistant_conversation(
+        &self,
+        channel: &str,
+    ) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .get_or_create_assistant_conversation(&self.user_id, channel)
+            .await
+    }
+
+    pub async fn conversation_belongs_to_user(
+        &self,
+        conversation_id: Uuid,
+    ) -> Result<bool, DatabaseError> {
+        self.inner
+            .conversation_belongs_to_user(conversation_id, &self.user_id)
+            .await
+    }
+
+    /// Add a message to a conversation owned by this tenant.
+    ///
+    /// Verifies the conversation belongs to this user before adding.
+    pub async fn add_conversation_message(
+        &self,
+        conversation_id: Uuid,
+        role: &str,
+        content: &str,
+    ) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .add_conversation_message(conversation_id, role, content)
+            .await
+    }
+
+    pub async fn touch_conversation(&self, id: Uuid) -> Result<(), DatabaseError> {
+        self.inner.touch_conversation(id).await
+    }
+
+    pub async fn list_conversation_messages(
+        &self,
+        conversation_id: Uuid,
+    ) -> Result<Vec<ConversationMessage>, DatabaseError> {
+        self.inner.list_conversation_messages(conversation_id).await
+    }
+
+    pub async fn list_conversation_messages_paginated(
+        &self,
+        conversation_id: Uuid,
+        before: Option<DateTime<Utc>>,
+        limit: i64,
+    ) -> Result<(Vec<ConversationMessage>, bool), DatabaseError> {
+        self.inner
+            .list_conversation_messages_paginated(conversation_id, before, limit)
+            .await
+    }
+
+    pub async fn create_conversation_with_metadata(
+        &self,
+        channel: &str,
+        metadata: &serde_json::Value,
+    ) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .create_conversation_with_metadata(channel, &self.user_id, metadata)
+            .await
+    }
+
+    pub async fn update_conversation_metadata_field(
+        &self,
+        id: Uuid,
+        key: &str,
+        value: &serde_json::Value,
+    ) -> Result<(), DatabaseError> {
+        self.inner
+            .update_conversation_metadata_field(id, key, value)
+            .await
+    }
+
+    pub async fn get_conversation_metadata(
+        &self,
+        id: Uuid,
+    ) -> Result<Option<serde_json::Value>, DatabaseError> {
+        self.inner.get_conversation_metadata(id).await
+    }
+}
+
+// ---------------------------------------------------------------------------
+// AdminScope — explicit cross-tenant access
+// ---------------------------------------------------------------------------
+
+/// Cross-tenant database access for system-level operations.
+///
+/// **Not** available through [`TenantCtx`] — must be obtained explicitly via
+/// [`AgentDeps::admin_store()`](crate::agent::AgentDeps::admin_store).
+///
+/// Used by: heartbeat enumeration, routine engine scheduling, self-repair,
+/// scheduler job persistence, worker status updates.
+#[derive(Clone)]
+pub struct AdminScope {
+    inner: Arc<dyn Database>,
+}
+
+impl AdminScope {
+    pub fn new(db: Arc<dyn Database>) -> Self {
+        Self { inner: db }
+    }
+
+    /// Access the raw Database trait object.
+    ///
+    /// Prefer using the typed methods on AdminScope instead. This is provided
+    /// for call sites that need sub-trait access not yet wrapped here.
+    pub fn db(&self) -> &Arc<dyn Database> {
+        &self.inner
+    }
+
+    // === Routine engine ===
+
+    pub async fn list_all_routines(&self) -> Result<Vec<Routine>, DatabaseError> {
+        self.inner.list_all_routines().await
+    }
+
+    pub async fn list_event_routines(&self) -> Result<Vec<Routine>, DatabaseError> {
+        self.inner.list_event_routines().await
+    }
+
+    pub async fn list_due_cron_routines(&self) -> Result<Vec<Routine>, DatabaseError> {
+        self.inner.list_due_cron_routines().await
+    }
+
+    pub async fn list_dispatched_routine_runs(&self) -> Result<Vec<RoutineRun>, DatabaseError> {
+        self.inner.list_dispatched_routine_runs().await
+    }
+
+    pub async fn count_running_routine_runs_batch(
+        &self,
+        routine_ids: &[Uuid],
+    ) -> Result<HashMap<Uuid, i64>, DatabaseError> {
+        self.inner
+            .count_running_routine_runs_batch(routine_ids)
+            .await
+    }
+
+    pub async fn batch_get_last_run_status(
+        &self,
+        routine_ids: &[Uuid],
+    ) -> Result<HashMap<Uuid, RunStatus>, DatabaseError> {
+        self.inner.batch_get_last_run_status(routine_ids).await
+    }
+
+    pub async fn count_running_routine_runs(&self, routine_id: Uuid) -> Result<i64, DatabaseError> {
+        self.inner.count_running_routine_runs(routine_id).await
+    }
+
+    pub async fn update_routine_runtime(
+        &self,
+        id: Uuid,
+        last_run_at: DateTime<Utc>,
+        next_fire_at: Option<DateTime<Utc>>,
+        run_count: u64,
+        consecutive_failures: u32,
+        state: &serde_json::Value,
+    ) -> Result<(), DatabaseError> {
+        self.inner
+            .update_routine_runtime(
+                id,
+                last_run_at,
+                next_fire_at,
+                run_count,
+                consecutive_failures,
+                state,
+            )
+            .await
+    }
+
+    pub async fn create_routine_run(&self, run: &RoutineRun) -> Result<(), DatabaseError> {
+        self.inner.create_routine_run(run).await
+    }
+
+    pub async fn complete_routine_run(
+        &self,
+        id: Uuid,
+        status: RunStatus,
+        result_summary: Option<&str>,
+        tokens_used: Option<i32>,
+    ) -> Result<(), DatabaseError> {
+        self.inner
+            .complete_routine_run(id, status, result_summary, tokens_used)
+            .await
+    }
+
+    pub async fn link_routine_run_to_job(
+        &self,
+        run_id: Uuid,
+        job_id: Uuid,
+    ) -> Result<(), DatabaseError> {
+        self.inner.link_routine_run_to_job(run_id, job_id).await
+    }
+
+    pub async fn get_routine(&self, id: Uuid) -> Result<Option<Routine>, DatabaseError> {
+        self.inner.get_routine(id).await
+    }
+
+    pub async fn update_routine(&self, routine: &Routine) -> Result<(), DatabaseError> {
+        self.inner.update_routine(routine).await
+    }
+
+    // === Self-repair ===
+
+    pub async fn get_stuck_jobs(&self) -> Result<Vec<Uuid>, DatabaseError> {
+        self.inner.get_stuck_jobs().await
+    }
+
+    pub async fn get_broken_tools(&self, threshold: i32) -> Result<Vec<BrokenTool>, DatabaseError> {
+        self.inner.get_broken_tools(threshold).await
+    }
+
+    pub async fn record_tool_failure(
+        &self,
+        tool_name: &str,
+        error_message: &str,
+    ) -> Result<(), DatabaseError> {
+        self.inner
+            .record_tool_failure(tool_name, error_message)
+            .await
+    }
+
+    pub async fn mark_tool_repaired(&self, tool_name: &str) -> Result<(), DatabaseError> {
+        self.inner.mark_tool_repaired(tool_name).await
+    }
+
+    pub async fn increment_repair_attempts(&self, tool_name: &str) -> Result<(), DatabaseError> {
+        self.inner.increment_repair_attempts(tool_name).await
+    }
+
+    // === Sandbox housekeeping ===
+
+    pub async fn cleanup_stale_sandbox_jobs(&self) -> Result<u64, DatabaseError> {
+        self.inner.cleanup_stale_sandbox_jobs().await
+    }
+
+    pub async fn get_sandbox_job(
+        &self,
+        id: Uuid,
+    ) -> Result<Option<SandboxJobRecord>, DatabaseError> {
+        self.inner.get_sandbox_job(id).await
+    }
+
+    pub async fn save_sandbox_job(&self, job: &SandboxJobRecord) -> Result<(), DatabaseError> {
+        self.inner.save_sandbox_job(job).await
+    }
+
+    pub async fn update_sandbox_job_status(
+        &self,
+        id: Uuid,
+        status: &str,
+        success: Option<bool>,
+        message: Option<&str>,
+        started_at: Option<DateTime<Utc>>,
+        completed_at: Option<DateTime<Utc>>,
+    ) -> Result<(), DatabaseError> {
+        self.inner
+            .update_sandbox_job_status(id, status, success, message, started_at, completed_at)
+            .await
+    }
+
+    pub async fn update_sandbox_job_mode(&self, id: Uuid, mode: &str) -> Result<(), DatabaseError> {
+        self.inner.update_sandbox_job_mode(id, mode).await
+    }
+
+    pub async fn get_sandbox_job_mode(&self, id: Uuid) -> Result<Option<String>, DatabaseError> {
+        self.inner.get_sandbox_job_mode(id).await
+    }
+
+    pub async fn save_job_event(
+        &self,
+        job_id: Uuid,
+        event_type: &str,
+        data: &serde_json::Value,
+    ) -> Result<(), DatabaseError> {
+        self.inner.save_job_event(job_id, event_type, data).await
+    }
+
+    pub async fn list_job_events(
+        &self,
+        job_id: Uuid,
+        limit: Option<i64>,
+    ) -> Result<Vec<crate::history::JobEventRecord>, DatabaseError> {
+        self.inner.list_job_events(job_id, limit).await
+    }
+
+    // === Job persistence (scheduler, worker) ===
+
+    pub async fn get_job(&self, id: Uuid) -> Result<Option<JobContext>, DatabaseError> {
+        self.inner.get_job(id).await
+    }
+
+    pub async fn save_job(&self, ctx: &JobContext) -> Result<(), DatabaseError> {
+        self.inner.save_job(ctx).await
+    }
+
+    pub async fn update_job_status(
+        &self,
+        id: Uuid,
+        status: JobState,
+        failure_reason: Option<&str>,
+    ) -> Result<(), DatabaseError> {
+        self.inner
+            .update_job_status(id, status, failure_reason)
+            .await
+    }
+
+    pub async fn mark_job_stuck(&self, id: Uuid) -> Result<(), DatabaseError> {
+        self.inner.mark_job_stuck(id).await
+    }
+
+    pub async fn list_agent_jobs(&self) -> Result<Vec<AgentJobRecord>, DatabaseError> {
+        self.inner.list_agent_jobs().await
+    }
+
+    pub async fn get_agent_job_failure_reason(
+        &self,
+        id: Uuid,
+    ) -> Result<Option<String>, DatabaseError> {
+        self.inner.get_agent_job_failure_reason(id).await
+    }
+
+    // === LLM call recording ===
+
+    pub async fn record_llm_call(&self, record: &LlmCallRecord<'_>) -> Result<Uuid, DatabaseError> {
+        self.inner.record_llm_call(record).await
+    }
+
+    pub async fn save_action(
+        &self,
+        job_id: Uuid,
+        action: &ActionRecord,
+    ) -> Result<(), DatabaseError> {
+        self.inner.save_action(job_id, action).await
+    }
+
+    pub async fn get_job_actions(&self, job_id: Uuid) -> Result<Vec<ActionRecord>, DatabaseError> {
+        self.inner.get_job_actions(job_id).await
+    }
+
+    // === Estimation ===
+
+    pub async fn save_estimation_snapshot(
+        &self,
+        job_id: Uuid,
+        category: &str,
+        tool_names: &[String],
+        estimated_cost: Decimal,
+        estimated_time_secs: i32,
+        estimated_value: Decimal,
+    ) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .save_estimation_snapshot(
+                job_id,
+                category,
+                tool_names,
+                estimated_cost,
+                estimated_time_secs,
+                estimated_value,
+            )
+            .await
+    }
+
+    pub async fn update_estimation_actuals(
+        &self,
+        id: Uuid,
+        actual_cost: Decimal,
+        actual_time_secs: i32,
+        actual_value: Option<Decimal>,
+    ) -> Result<(), DatabaseError> {
+        self.inner
+            .update_estimation_actuals(id, actual_cost, actual_time_secs, actual_value)
+            .await
+    }
+
+    // === Conversations (admin context) ===
+
+    pub async fn add_conversation_message(
+        &self,
+        conversation_id: Uuid,
+        role: &str,
+        content: &str,
+    ) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .add_conversation_message(conversation_id, role, content)
+            .await
+    }
+
+    pub async fn get_or_create_routine_conversation(
+        &self,
+        routine_id: Uuid,
+        routine_name: &str,
+        user_id: &str,
+    ) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .get_or_create_routine_conversation(routine_id, routine_name, user_id)
+            .await
+    }
+
+    pub async fn get_or_create_heartbeat_conversation(
+        &self,
+        user_id: &str,
+    ) -> Result<Uuid, DatabaseError> {
+        self.inner
+            .get_or_create_heartbeat_conversation(user_id)
+            .await
+    }
+}
+
+// ---------------------------------------------------------------------------
+// TenantRateState / TenantRateRegistry — per-user concurrency
+// ---------------------------------------------------------------------------
+
+/// Per-tenant concurrency limits.
+pub struct TenantRateState {
+    /// Limits concurrent LLM calls for this user.
+    pub llm_semaphore: Arc<Semaphore>,
+    /// Limits concurrent jobs for this user.
+    pub job_semaphore: Arc<Semaphore>,
+}
+
+impl TenantRateState {
+    pub fn new(max_llm_concurrent: usize, max_job_concurrent: usize) -> Self {
+        Self {
+            llm_semaphore: Arc::new(Semaphore::new(max_llm_concurrent)),
+            job_semaphore: Arc::new(Semaphore::new(max_job_concurrent)),
+        }
+    }
+}
+
+/// Registry that lazily creates per-tenant rate state.
+///
+/// Uses `tokio::sync::RwLock<HashMap>` (consistent with the rest of the
+/// codebase — no DashMap dependency).
+pub struct TenantRateRegistry {
+    state: tokio::sync::RwLock<HashMap<String, Arc<TenantRateState>>>,
+    max_llm_concurrent: usize,
+    max_job_concurrent: usize,
+}
+
+impl TenantRateRegistry {
+    pub fn new(max_llm_concurrent: usize, max_job_concurrent: usize) -> Self {
+        Self {
+            state: tokio::sync::RwLock::new(HashMap::new()),
+            max_llm_concurrent,
+            max_job_concurrent,
+        }
+    }
+
+    /// Get or lazily create rate state for a user.
+    pub async fn get_or_create(&self, user_id: &str) -> Arc<TenantRateState> {
+        // Fast path: read lock
+        {
+            let map = self.state.read().await;
+            if let Some(s) = map.get(user_id) {
+                return Arc::clone(s);
+            }
+        }
+        // Slow path: write lock with double-check
+        let mut map = self.state.write().await;
+        if let Some(s) = map.get(user_id) {
+            return Arc::clone(s);
+        }
+        let s = Arc::new(TenantRateState::new(
+            self.max_llm_concurrent,
+            self.max_job_concurrent,
+        ));
+        map.insert(user_id.to_string(), Arc::clone(&s));
+        s
+    }
+}
+
+// ---------------------------------------------------------------------------
+// TenantCtx — per-request tenant execution context
+// ---------------------------------------------------------------------------
+
+/// Per-request tenant execution context.
+///
+/// Bundles a [`TenantScope`] (scoped DB access), workspace, cost guard,
+/// and per-tenant rate limiting. Constructed once per request via
+/// [`AgentDeps::tenant_ctx()`](crate::agent::AgentDeps::tenant_ctx).
+///
+/// `Clone + Send + Sync` — safe to store on `ChatDelegate` without lifetime issues.
+#[derive(Clone)]
+pub struct TenantCtx {
+    user_id: String,
+    store: Option<TenantScope>,
+    workspace: Option<Arc<Workspace>>,
+    cost_guard: Arc<CostGuard>,
+    rate: Arc<TenantRateState>,
+}
+
+impl TenantCtx {
+    pub fn new(
+        user_id: impl Into<String>,
+        store: Option<TenantScope>,
+        workspace: Option<Arc<Workspace>>,
+        cost_guard: Arc<CostGuard>,
+        rate: Arc<TenantRateState>,
+    ) -> Self {
+        Self {
+            user_id: user_id.into(),
+            store,
+            workspace,
+            cost_guard,
+            rate,
+        }
+    }
+
+    pub fn user_id(&self) -> &str {
+        &self.user_id
+    }
+
+    pub fn store(&self) -> Option<&TenantScope> {
+        self.store.as_ref()
+    }
+
+    pub fn workspace(&self) -> Option<&Arc<Workspace>> {
+        self.workspace.as_ref()
+    }
+
+    pub fn cost_guard(&self) -> &CostGuard {
+        &self.cost_guard
+    }
+
+    /// Check cost limits for this tenant (global + per-user).
+    pub async fn check_cost_allowed(&self) -> Result<(), CostLimitExceeded> {
+        self.cost_guard.check_allowed_for_user(&self.user_id).await
+    }
+
+    /// Record an LLM call for this tenant.
+    #[allow(clippy::too_many_arguments)]
+    pub async fn record_llm_call(
+        &self,
+        model: &str,
+        input_tokens: u32,
+        output_tokens: u32,
+        cache_read_input_tokens: u32,
+        cache_creation_input_tokens: u32,
+        cache_read_discount: Decimal,
+        cache_write_multiplier: Decimal,
+        cost_per_token: Option<(Decimal, Decimal)>,
+    ) -> Decimal {
+        self.cost_guard
+            .record_llm_call_for_user(
+                &self.user_id,
+                model,
+                input_tokens,
+                output_tokens,
+                cache_read_input_tokens,
+                cache_creation_input_tokens,
+                cache_read_discount,
+                cache_write_multiplier,
+                cost_per_token,
+            )
+            .await
+    }
+
+    /// Acquire an LLM concurrency permit for this tenant.
+    pub async fn acquire_llm_permit(&self) -> Result<SemaphorePermit<'_>, crate::error::Error> {
+        self.rate.llm_semaphore.acquire().await.map_err(|_| {
+            crate::error::Error::Config(crate::error::ConfigError::InvalidValue {
+                key: "llm_semaphore".to_string(),
+                message: "semaphore closed".to_string(),
+            })
+        })
+    }
+}
+
+// ---------------------------------------------------------------------------
+// Tests
+// ---------------------------------------------------------------------------
+
+#[cfg(test)]
+mod tests {
+    use super::*;
+
+    #[tokio::test]
+    async fn test_rate_registry_returns_same_state_for_same_user() {
+        let registry = TenantRateRegistry::new(4, 3);
+        let a1 = registry.get_or_create("alice").await;
+        let a2 = registry.get_or_create("alice").await;
+        assert!(Arc::ptr_eq(&a1, &a2));
+    }
+
+    #[tokio::test]
+    async fn test_rate_registry_different_users_get_different_state() {
+        let registry = TenantRateRegistry::new(4, 3);
+        let alice = registry.get_or_create("alice").await;
+        let bob = registry.get_or_create("bob").await;
+        assert!(!Arc::ptr_eq(&alice, &bob));
+    }
+}

src/testing/mod.rs

@@ -532,6 +532,7 @@ impl TestHarnessBuilder {
         let cost_guard = Arc::new(CostGuard::new(CostGuardConfig {
             max_cost_per_day_cents: None,
             max_actions_per_hour: None,
+            max_cost_per_user_per_day_cents: None,
         }));
 
         let channel = if self.stub_channel {
@@ -564,6 +565,7 @@ impl TestHarnessBuilder {
             sandbox_readiness: crate::agent::routine_engine::SandboxReadiness::DisabledByConfig,
             builder: None,
             llm_backend: "nearai".to_string(),
+            tenant_rates: std::sync::Arc::new(crate::tenant::TenantRateRegistry::new(4, 3)),
         };
 
         TestHarness {

src/worker/job.rs

@@ -20,7 +20,6 @@ use crate::agent::scheduler::WorkerMessage;
 use crate::agent::task::TaskOutput;
 use crate::channels::web::types::ToolDecisionDto;
 use crate::context::{ContextManager, JobState};
-use crate::db::Database;
 use crate::error::Error;
 use crate::hooks::HookRegistry;
 use crate::llm::{
@@ -28,6 +27,7 @@ use crate::llm::{
     ToolSelection,
 };
 use crate::safety::SafetyLayer;
+use crate::tenant::AdminScope;
 use crate::tools::execute::process_tool_result;
 use crate::tools::rate_limiter::RateLimitResult;
 use crate::tools::{
@@ -45,7 +45,7 @@ pub struct WorkerDeps {
     pub llm: Arc<dyn LlmProvider>,
     pub safety: Arc<SafetyLayer>,
     pub tools: Arc<ToolRegistry>,
-    pub store: Option<Arc<dyn Database>>,
+    pub store: Option<AdminScope>,
     pub hooks: Arc<HookRegistry>,
     pub timeout: Duration,
     pub use_planning: bool,
@@ -94,7 +94,7 @@ impl Worker {
         &self.deps.tools
     }
 
-    fn store(&self) -> Option<&Arc<dyn Database>> {
+    fn store(&self) -> Option<&AdminScope> {
         self.deps.store.as_ref()
     }
 

tests/e2e_routine_heartbeat.rs

@@ -337,14 +337,14 @@ mod tests {
             SchedulerDeps {
                 tools: registry.clone(),
                 extension_manager: extension_manager.clone(),
-                store: Some(db.clone()),
+                store: Some(ironclaw::tenant::AdminScope::new(db.clone())),
                 hooks: Arc::new(HookRegistry::new()),
             },
         ));
 
         Arc::new(RoutineEngine::new(
             RoutineConfig::default(),
-            db,
+            ironclaw::tenant::AdminScope::new(db),
             llm,
             ws,
             notify_tx,
@@ -448,7 +448,7 @@ mod tests {
 
         let engine = Arc::new(RoutineEngine::new(
             RoutineConfig::default(),
-            db.clone(),
+            ironclaw::tenant::AdminScope::new(db.clone()),
             llm,
             ws,
             notify_tx,
@@ -527,7 +527,7 @@ mod tests {
 
         let engine = Arc::new(RoutineEngine::new(
             RoutineConfig::default(),
-            db.clone(),
+            ironclaw::tenant::AdminScope::new(db.clone()),
             llm,
             ws,
             notify_tx,
@@ -614,7 +614,7 @@ mod tests {
 
         let engine = Arc::new(RoutineEngine::new(
             RoutineConfig::default(),
-            db.clone(),
+            ironclaw::tenant::AdminScope::new(db.clone()),
             llm,
             ws,
             notify_tx,
@@ -723,7 +723,7 @@ mod tests {
 
         let engine = Arc::new(RoutineEngine::new(
             RoutineConfig::default(),
-            db.clone(),
+            ironclaw::tenant::AdminScope::new(db.clone()),
             llm,
             ws,
             notify_tx,
@@ -866,7 +866,7 @@ mod tests {
 
         let engine = Arc::new(RoutineEngine::new(
             RoutineConfig::default(),
-            db.clone(),
+            ironclaw::tenant::AdminScope::new(db.clone()),
             llm,
             ws,
             notify_tx,
@@ -1049,7 +1049,7 @@ mod tests {
 
         let engine = Arc::new(RoutineEngine::new(
             RoutineConfig::default(),
-            Arc::clone(&db),
+            ironclaw::tenant::AdminScope::new(Arc::clone(&db)),
             llm,
             ws,
             notify_tx,
@@ -1171,7 +1171,7 @@ mod tests {
 
         let engine = Arc::new(RoutineEngine::new(
             RoutineConfig::default(),
-            db.clone(),
+            ironclaw::tenant::AdminScope::new(db.clone()),
             llm,
             ws,
             notify_tx,
@@ -1279,7 +1279,7 @@ mod tests {
 
         let engine = Arc::new(RoutineEngine::new(
             config,
-            db.clone(),
+            ironclaw::tenant::AdminScope::new(db.clone()),
             llm,
             ws,
             notify_tx,

tests/e2e_telegram_message_routing.rs

@@ -201,6 +201,7 @@ mod tests {
             sandbox_readiness: ironclaw::agent::SandboxReadiness::DisabledByConfig,
             builder: None,
             llm_backend: "nearai".to_string(),
+            tenant_rates: std::sync::Arc::new(ironclaw::tenant::TenantRateRegistry::new(4, 3)),
         };
 
         let gateway = Arc::new(TestChannel::new());

tests/support/gateway_workflow_harness.rs

@@ -266,6 +266,7 @@ impl GatewayWorkflowHarness {
                 sandbox_readiness: ironclaw::agent::SandboxReadiness::DisabledByConfig,
                 builder: None,
                 llm_backend: "nearai".to_string(),
+                tenant_rates: std::sync::Arc::new(ironclaw::tenant::TenantRateRegistry::new(4, 3)),
             },
             channels,
             None,

tests/support/test_rig.rs

@@ -642,7 +642,7 @@ impl TestRigBuilder {
                 let (notify_tx, _notify_rx) = tokio::sync::mpsc::channel(16);
                 let engine = Arc::new(RoutineEngine::new(
                     routine_config,
-                    Arc::clone(db_arc),
+                    ironclaw::tenant::AdminScope::new(Arc::clone(db_arc)),
                     components.llm.clone(),
                     Arc::clone(ws),
                     notify_tx,
@@ -762,6 +762,7 @@ impl TestRigBuilder {
             sandbox_readiness: ironclaw::agent::SandboxReadiness::Available, // tests don't use real Docker
             builder: None,
             llm_backend: "nearai".to_string(),
+            tenant_rates: std::sync::Arc::new(ironclaw::tenant::TenantRateRegistry::new(4, 3)),
         };
 
         // 7. Create TestChannel and ChannelManager.